Mission Our mission is to improve the health and save the lives of as many people as possible.
Our mission is driven by our company values and the diligent effort of our team. At Ontrak Health we continually strive for excellence in serving our members, partnering with our clients and providers and working with our team.
Description Ontrak Health is a leading AI and telehealth-enabled healthcare company, whose mission is to help improve the health and save the lives of as many people as possible. Ontrak identifies, engages, activates, and provides care pathways to treatment for the most vulnerable members of the behavioral health population who would otherwise fall through the cracks of the healthcare system. We engage individuals with anxiety, depression, substance use disorder and chronic disease through personalized care coaching and customized care pathways that help them receive the treatment and advocacy they need, despite the socio-economic, medical and health system barriers that exacerbate the severity of their comorbid illnesses. The company’s integrated intervention platform uses AI, predictive analytics and digital interfaces combined with dozens of care coach engagements to deliver improved member health, better healthcare system utilization, and durable outcomes and savings to healthcare payors.
Ontrak Health is one of the only behavioral services companies of its kind to institute formal PHQ-9 and GAD-7 assessments to gain valuable insights into their members’ progress in mental health care and give them the support they need to manage their symptoms, improve their overall well-being, and help healthcare professionals in tailoring treatment plans and interventions to meet the specific needs of each patient.
Ontrak Health has an employee rating of 2.7 out of 5 stars, based on 332 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ontrak Health employee rating is 21% below average for employers within the Healthcare industry (3.4 stars).
Overall, 38% of employees would recommend working at Ontrak Health to a friend. This is based on 333 anonymously submitted reviews on Glassdoor.
62% of job seekers rate their interview experience at Ontrak Health as positive. Candidates give an average difficulty score of 3.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at Ontrak Health.