How do employees rate Parts Town?

Employees rate Parts Town 3.4 out of 5 stars based on 212 anonymous reviews on Glassdoor.

How can I get a job at Parts Town?

To get a job at Parts Town, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Parts Town and prepare for tough questions.

Do people recommend working at Parts Town?

Overall, 58% of employees would recommend working at Parts Town to a friend. This is based on 212 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at Parts Town?

55% of job seekers rate their interview experience at Parts Town as positive. Candidates give an average difficulty score of 2.5 out of 5 (where 5 is the highest level of difficulty) for their job interview at Parts Town.

How do employees rate the business outlook for Parts Town?

56% of employees think that Parts Town has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at Parts Town

Parts Town Snapshot

3.4

based on 211 ratings

58% would recommend to a friend

Steve Snower

66% approve of CEO

4 OfficesLocations

Mission Think big, strike fast to deliver critical products, information and innovation to the foodservice industry and beyond.

Description We’ve been known to do things a little differently around these parts. Sure, we’re one of the fastest growing distributor of foodservice equipment parts, but we like to talk more about our Parts Town community. We take our time to make sure every one of our team members are a perfect fit for our culture (and we’re a perfect fit for them!). Do you have the courage and big thinking to drive innovation? Do you have unique enthusiasm and courage to embrace the change? We love expanding our community with diverse, creative, and unique people. Plus, if you share some pictures of your pets with us, that’s the cherry on top.
While having a genius-level knowledge of foodservice equipment parts would be cool, we’re more interested in finding passionate people with new and big ideas. It’s worked out for us so far – we’re proud to have been recognized for our growth and innovation on the Inc. 5000 list 13 years in a row and the Crain’s Fast 50 list 9 times! Our creativity and culture have landed us on the Chicago Tribune Top Workplace list for the past two years.
Some say it takes a village, we say it takes a Town. We believe we have the best team members hands down (many have worked here for 5, 10, 20, even 30 years)! You’ll find our Town always buzzing with excitement, ambition, and fun. Does this sound like the place for you? If so, grab your favorite snacks and let’s have a chat – Apply Now!

Life at Parts Town

Why work with us?

Careers

Our Culture

Meet Our Team

We’re interested in people with unique enthusiasm who live our core values (Safety, Integrity, Community, Passion, Courage, and Innovation) every day. It’s important to us to find people from different backgrounds who thrive in a fast-paced growth environment and are passionate about expanding our community with new ideas. We look for people who believe in themselves and our mission. We’re not looking for people who settle for second; we want Townspeople who aren’t satisfied with first!

As we search for new Townspeople, we look for the talent and core values fit first, then work experience. We believe long-term success will come from hiring passionate people who believe in our core values versus hiring based solely on work experience.

Caution: Our culture isn't for everyone. If you like quiet, prefer hiding in an office, thrive in an individual (rather than team) environment, love to be in meetings all day, or if you prefer things the way they’ve always been – this is not the place for you! The process of joining Parts Town typically involves a series of interviews with team members and one or more members of the Parts Town leadership team. Additionally, all potential team members must complete a background check and drug screen (varies by state) prior to joining Parts Town. If you thrive in a fast-paced environment, want to make a big impact and have some fun along the way - take the leap and apply today to join our Town!

We’ve been known to do things a little differently around these parts. Sure, we’re one of the fastest growing distributor of foodservice equipment parts, but we like to talk more about our Parts Town community. We take our time to make sure every one of our team members are a perfect fit for our culture (and we’re a perfect fit for them!). Do you have the courage and big thinking to drive innovation? Do you have unique enthusiasm and courage to embrace the change? We love expanding our community with diverse, creative, and unique people. Plus, if you share some pictures of your pets with us, that’s the cherry on top.
While having a genius-level knowledge of foodservice equipment parts would be cool, we’re more interested in finding passionate people with new and big ideas. It’s worked out for us so far – we’re proud to have been recognized for our growth and innovation on the Inc. 5000 list 13 years in a row and the Crain’s Fast 50 list 9 times! Our creativity and culture have landed us on the Chicago Tribune Top Workplace list for the past two years.
Some say it takes a village, we say it takes a Town. We believe we have the best team members hands down (many have worked here for 5, 10, 20, even 30 years)! You’ll find our Town always buzzing with excitement, ambition, and fun. Does this sound like the place for you? If so, grab your favorite snacks and let’s have a chat – Apply Now!

Company updates

Parts Town

2mo

We’re proud to share that Parts Town has been recognized on Crain’s Chicago Business’s Largest Privately Held Companies list for the eighth consecutive year! 🎉 A big thank you to our incredible Parts Town team - and the partners and customers who grow with us every day - for making this possible. We’re honored to be included alongside so many outstanding organizations and excited for what’s ahead....Show more

We’re proud to share that Parts Town has been recognized on Crain’s Chicago Business’s Largest Privately Held Companies list for the eighth consecutive year! 🎉 A big thank you to our incredible Parts Town team - and the partners and customers who grow with us every day - for making this possible. We’re honored to be included alongside so many outstanding organizations and excited for what’s ahead.

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Parts Town

4mo

At Parts Town Unlimited, ownership is more than a mindset—it’s an opportunity. Through Town Shares, our employee ownership program, team members have a stake in the value they help create and the opportunity to build long-term financial security. In this feature from Ownership Works, our long-time Chief Money Maestro, AKA: CFO, Lori Sherwood, reflects on the impact Town Shares has had on our people and culture. As she approaches retirement after a remarkable career at Parts Town Unlimited, she shares why expanding ownership across the company has been one of the most meaningful decisions of her career. ✨ Read here: https://parts.town/4loASS1...Show more

parts.town

https://parts.town/4loASS1

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Parts Town

5mo

Ragan has named Parts Town Unlimited’s Chelsea Fitzpatrick, Takes Care of the Town’s People AKA Group VP, People and Culture, to its prestigious Top Women in HR, Class of 2026, recognizing her outstanding leadership and impact on the human resources profession. This honor celebrates HR leaders who are driving strategic change, strengthening workplace culture and shaping the future of work. She was recognized in the Financial Wellness, Rewards & Benefits Leaders category thanks to her work in bringing Town Shares, Parts Town Unlimited’s team member ownership program, to life, among many other achievements. Chelsea is an impactful leader who has guided the development of the people function from the ground up at Parts Town Unlimited over the last 15 years. She joined Parts Town on the operations side of the business when the company had just 40 employees. Over the years, she oversaw the development and expansion of the HR function as the company grew to over 5,500 team members worldwide. Chelsea’s recognition reflects her commitment to advancing people-first initiatives and delivering meaningful results that elevate both team member experience and organizational success. Her work exemplifies the excellence and forward-thinking leadership that define this year’s honorees. 👉 Read more about Ragan’s Top Women in HR, Class of 2026, and see the full list of honorees here: https://www.ragan.com/announcing-ragans-top-women-in-hr-class-of-2026/ ...Show more

Ragan has named Parts Town Unlimited’s Chelsea Fitzpatrick, Takes Care of the Town’s People AKA Group VP, People and Culture, to its prestigious Top Women in HR, Class of 2026, recognizing her outstanding leadership and impact on the human resources profession. This honor celebrates HR leaders who are driving strategic change, strengthening workplace culture and shaping the future of work. She was recognized in the Financial Wellness, Rewards & Benefits Leaders category thanks to her work in bringing Town Shares, Parts Town Unlimited’s team member ownership program, to life, among many other achievements. Chelsea is an impactful leader who has guided the development of the people function from the ground up at Parts Town Unlimited over the last 15 years. She joined Parts Town on the operations side of the business when the company had just 40 employees. Over the years, she oversaw the development and expansion of the HR function as the company grew to over 5,500 team members worldwide. Chelsea’s recognition reflects her commitment to advancing people-first initiatives and delivering meaningful results that elevate both team member experience and organizational success. Her work exemplifies the excellence and forward-thinking leadership that define this year’s honorees. 👉 Read more about Ragan’s Top Women in HR, Class of 2026, and see the full list of honorees here: https://www.ragan.com/announcing-ragans-top-women-in-hr-class-of-2026/

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Parts Town

7mo

Parts Town Unlimited Adds Chief Legal Officer to Leadership Team Parts Town Unlimited, the leader in high-tech distribution of commercial kitchen parts, HVAC parts, residential appliance parts and related services today announced that Justin Choi has joined the company’s leadership team as Chief Legal Officer. Choi comes to Parts Town Unlimited from CommScope Holding Company, Inc, a global manufacturer of network infrastructure communications equipment and services where he served as Chief Legal Officer, Secretary and Chief Compliance Officer. Read more at the link below! ...Show more

www.partstown.com

https://www.partstown.com/about-us/parts-town-unlimited-adds-chief-legal-officer-to-leadership-team?utm_source=linkedin&utm_medium=social&utm_campaign=justin+choi+blog

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Parts Town

11mo

Well, that was fun! Teammates from across North America - Arizona, Indiana, New York, and Canada - flew into our Addison, IL home office to compete in the Olympic Games Bags (cornhole) finals! The day was filled with great food (burgers, hot dogs, pasta salad, potato salad, snow cones, cotton candy…you name it!) and even better company. We also had a dunk tank where we raised money for LLS Light the Night and watched our leaders, including our new Parts Town Unlimited CEO, Bill, take the plunge! It was an amazing day of food, fun and team spirit. At Parts Town, we don’t just build skills together - we build community. Just another reminder why we love this Town! Click the image below to check out some of the fun. ...Show more

youtube.com

August 20, 2025

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Photos

Parts Town photo of: Most of our incredible Manufacturer Partnership team at Parts Town gearing up for the National Restaurant Association Show! Look for Parts Town there!

Parts Town awards & accolades

USA Today Top Workplace 2024, Top Workplaces, LLC, 2024
Chicago Crain's Fast 50, Chicago Crain's, 2023
Inc. 500 Fastest Growing Private Companies, Inc. Magazine 500/5000, Inc. 500, 2021

Pledges & certifications

Veteran hiring commitment
Committed to helping America's military veterans find work
Pay equality pledge
Committed to paying equitably for equal work & experience
Career advancement program
Helping employees "upskill" into higher-paying positions
Social responsibility pledge
Formal programs or foundation to give back to communities
Diversity commitment
Has programs that support a diverse and inclusive workforce

Connect with Parts Town

Jobs at Parts Town

Warehouse Associate (Climate-Controlled Facility) Shifts: 8:30 AM – 5:00 PM & 9:30 AM – 6:00 PM

Warehouse Associate (Climate Controlled Facility) Shifts- 8:30 AM - 5:00 PM & 9:30 AM - 6:00 PM

Human Resource Assistant

Warehouse Associate (Climate-Controlled Facility) Shift: 11:30 AM – 8:00 PM

OSD and Inventory Control Supervisor

Employee reviews at Parts Town

Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Employee reviews

Vp ecommerceFormer employee

5.0

Strong culture but challenging relationship-building

Parts Town

Parts Town Snapshot

Life at Parts Town