Mission Achieving excellence by inspiring people, focusing on performance, and delivering real solutions.
Description We are a client-focused, people-centric call center located in Hunt Valley, Maryland. We opened our doors in June 2012, and today have over 90 Customer Solutions Specialists who are skilled in providing thoughtful support and equipped to handle all of your customer service and sales needs. By perpetually developing our dynamic team of highly-trained professionals, we are able to deliver the highest possible levels of consultative services and expertise in the industry.
We specialize in a variety of services including inbound and outbound calls, email response, click-to-chat, sales support, and more. With a range of clients in various industries, we take great pride in our ability to embrace change, readily adapt to meet needs, and drive revenues for your business. We train our agents to listen to callers and work both authentically and strategically to resolve concerns, improve customer retention, and meet real business goals.
We believe it is our diverse and dynamic range of talent that sets us apart, but our core values that drive results. Our team is passionate and positive and committed to partnering with entrepreneurs to optimize the customer experience in alignment with brand and growth objectives. We help clients realize the experience they want for their customers and the impact they want for their bottom lines.
TCC, LLC has an employee rating of 3.5 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TCC, LLC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).
To get a job at TCC, LLC, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at TCC, LLC and prepare for tough questions.
Overall, 74% of employees would recommend working at TCC, LLC to a friend. This is based on 28 anonymously submitted reviews on Glassdoor.
67% of job seekers rate their interview experience at TCC, LLC as positive. Candidates give an average difficulty score of 1.5 out of 5 (where 5 is the highest level of difficulty) for their job interview at TCC, LLC.