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1-800 Contacts

Part of SeekWell

Engaged Employer

1-800 Contacts reviews

3.8

69% would recommend to a friend

(635 total reviews)
avatar

John Graham

82% approve of CEO

71% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

635 reviews
5.0
Oct 29, 2021

Flexibility, opportunity, unlimited PTO

Experienced senior digital associate
Recommend
CEO approval
Business Outlook

Pros

Great benefits, stock options, flexibility to work from home and adjust schedule as needed, program and education reimbursement, unlimited PTO, transparency on company performance and objectives, focus on mental health and wellbeing, tools and training provided per role, asks for feedback from all associates on management, desired recognition or rewards, friendly and helpful employees, focus on inclusion, diversity, and women's equality. I have actually worked at this company on 3 separate occasions. I keep coming back!

Cons

Cross-functional work doesn't have a solid process and can be difficult to prioritize work. There are some departments or teams much more focused on team building than others.

5.0
Oct 29, 2021

Disruptive and Fast Moving

Director
Recommend
CEO approval
Business Outlook

Pros

I love the way 1-800 operates. Leadership is very forward thinking and disruptive in changing the way people see the world. It is so refreshing to be part of a company that is so big-hearted.

Cons

If you can't keep up, this isn't the place for you.

5.0
Oct 21, 2021

Great Company to work for!

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, great system to trade shifts with coworkers, bonuses, coaching, 401K match, great health benefits for 30+hour workers, great company culture of positivity, inclusion, caring and working together to be the best at what we do, work at home options, discounts for employees and family members on eye exams, glasses, and contact lenses, lots of drawings and give aways throughout the year for employees to win, occasional Town Halls from CEOs and upper management to keep everyone informed, overall a really great place to work!

Cons

must meet minimum expectations (but they aren't hard), must work your full assigned shift on time and take breaks on time to avoid penalties, must be able to multitask and navigate the computer and internet competently, minimum starting wage $15

Viewing 310 - 312 of 635 Reviews
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Reviews1-800 Contacts reviews

Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.