1-800 Contacts reviews

3.8

69% would recommend to a friend

(635 total reviews)
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John Graham

82% approve of CEO

71% positive business outlook

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

635 reviews
5.0
Feb 5, 2021
Recommend
CEO approval
Business Outlook

Pros

PTO, work/ life balance , amenities

Cons

Management styles, promotion equality ,tenure

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1-800 Contacts Response
5y
Thanks for taking the time to leave this post. We always appreciate hearing where our opportunities are so we know where changes need to be made. It's also nice to know what was most impactful/helpful for you as an associate. We have a few ideas in the works for the 3 opportunities you've mentioned. It definitely varies by department, but we're optimistic about seeing positive change in those areas.
5.0
Nov 17, 2020
Recommend
CEO approval
Business Outlook

Pros

I loved working at contacts. They had awesome benefits, incentives, bonuses, and I felt like I had control over my job and flexibility. They even worked with me after I had to have emergency surgery at the end of my maternity leave. Loved my managers a lot.

Cons

Long hours on the phone and not very long breaks.

Viewing 322 - 324 of 635 Reviews

Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.