1-800 Contacts reviews

3.8

69% would recommend to a friend

(635 total reviews)
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John Graham

82% approve of CEO

71% positive business outlook

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

635 reviews
5.0
Sep 1, 2021

Such a great company

Recommend
CEO approval
Business Outlook

Pros

Experimental culture. Software teams are autonomous but we still support company wide initiatives and strategy. The best people work here. They are data-driven and truly dedicated to achieving results and the best experience for our customers.

Cons

Cross team communication could improve.

5.0
Aug 30, 2021

I LOVE it here!

Recommend
CEO approval
Business Outlook

Pros

I started here almost 2 decades ago looking for a job I could work at while being at home with my kids. This job became a career and really a place I consider a second family. Working here has provided the flexibility I needed to accommodate an awesome work life balance. As soon as I was ready to develop into a leadership role, I put the foot on the gas. The leadership here has helped facilitate an environment, which includes caring massively and challenging directly, this has allowed growth and development but ultimately you are at the helm of where that path takes you. The two main skills of associates I see who thrive really well here: start with a growth mindset and being able to hold accountability to make necessary changes in order to be successful.

Cons

Really I have no complaints. Working at home can be isolating but we are thinking of new ways every day to be creative in the way we connect remotely.

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1-800 Contacts Response
4y
Thanks for your advice to management. This is definitely an area that could use some TLC. We will work on it.
5.0
Aug 3, 2021

So many good things

Recommend
CEO approval
Business Outlook

Pros

Very healthy work/life balance. High, but not unreasonable, expectations for growth and improvement. Onsite grille. Onsite fitness center. The best people around. A good focus on diversity. Strong leadership that truly cares. Fun and creative culture. An overall happy and enthusiastic environment.

Cons

There's a high demand to work here so can be difficult to get hired on.

Viewing 325 - 327 of 635 Reviews

Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.