1-800 Contacts reviews

3.8

69% would recommend to a friend

(634 total reviews)
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John Graham

82% approve of CEO

71% positive business outlook

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
3.0
May 16, 2019

Not a Great Workplace for Women

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have great company events and essentially free food all day. The onsite gym and the people that work there are exceptional!

Cons

There is little room for growth, especially for women! There are no women in Executive leadership and maybe 5% in leadership in the company overall. The "boys club" mentality is strong and really no way around it unless 50% of the men currently in leadership roles now, leave the company. This is not a new complaint, either. HR has known about these complaints for years, and not doing anything worth while about it. The women in leadership have either left or just gotten used to the fact they live in a boys club, and have to play the game.

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1-800 Contacts Response
7y
As a woman in leadership at 1-800 Contacts, who started in our Call Center, I first want to say I hear your concerns. It is important that all of our associates, both women and men, feel they have the opportunity to come to Contacts and thrive. The existence of a “boys-club” is not an unfamiliar rumor or term, and early in my career I even found myself sharing this perception at times. But what I have also found over the years and currently is that 1-800 Contacts is a company where men and women alike can have rewarding careers. From manager to VP level, we currently have 27% female leadership. We’re not where we’d like to be yet, but I’m confident we’re moving in the right direction. Recently there have been many great changes to help drive and encourage more diverse leadership. Aspiring female leaders have access to a bi-weekly Women in Leadership lunch, internal mentorships and sponsors, and trainings. I personally have tremendous confidence in our CEO and leadership team, and know that we have the right people in place to make a difference. We continue to evolve for the better, striving to be more inclusive across the board in all that we do, from promotions to discussions to development opportunities.
5.0
May 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Company culture, Bonus structure, benefits, opportunity for growth.

Cons

Set schedule for first 3 months isn't necessarily going to be ideal.

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1-800 Contacts Response
7y
Thank you for the feedback!
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Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.