1-800 Contacts reviews

3.8

69% would recommend to a friend

(634 total reviews)
avatar

John Graham

82% approve of CEO

71% positive business outlook

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
4.0
Dec 11, 2018

Great Company with Common Issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Nice people. Fun office.

Cons

Opportunity for advancement very difficult outside of the call center. Upper management not very open to new ideas or suggestions from lower level employees.

5.0
Dec 11, 2018

Overall thoughts of the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company does a lot to give back to its associates (benefits, activities, etc...)

Cons

normal business growing pains. Not really a con.

3.0
Dec 7, 2018

Overall Alright

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a full cafeteria of well made and tasty food downstairs at a good price. The insurance benefits are excellent. There's a full gym on the first floor. Free eye exams and discounts on lenses. Fun company events. Flexible-ish hours.

Cons

There is a definite favorite club in management. Moving up is very difficult for this reason. Instead of looking for fresh talent from the staff any vacated position worth taking is almost immediately backfilled by someone who is already in a management role. Their position is often then either backfilled or consolidated. This would be less frustrating if they did not then give feedback in which you are given specific goals and told something to the effect of "If you do these three things I can almost guarantee you an upper level position next time it is available." Another source of irritation is the hours. Overall the system for scheduling works decently. You are able to request individual and unique hours. This makes it very easy to work here and go to school simultaneously. However, once you have a set schedule be prepared to keep it for a long while. The team that manages hours can be difficult to work with and make it seem like a burden when you ask them to for any kind of assistance. This makes it unpleasant to get anything changed or dispute an issue with your time off or scheduling.

Viewing 409 - 411 of 634 Reviews

Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.