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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.8

      69% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      82% approve of CEO

      71% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.8

      Work/Life balance

      3.8

      Senior management

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      634 reviews
      3.0
      Dec 3, 2018

      Great culture from an outside perspective

      Compliance associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      After having worked for a couple companies that placed little to no value in their people, it’s refreshing to be in an environment that helps you feel at home, validated and taken care of. The company perks are great, but it’s a wonder sometimes if that positive, beneficial culture comes at the expense of its very people.

      Cons

      The compensation plan, foremost, is terrible. This company is well aware of how it’s compensation is well below what the industry is offering and the performance review structure is less than inspiring. Changes to the structure have been promised for so very long but nothing seems to be changing. $12 an hour is not a livable wage.

      avatar
      1-800 Contacts Response
      7y
      Thank you for your feedback. As the Director of compliance, I’m always striving to improve the associate experience and part of that is making sure we are providing a competitive hourly wage. One of my goals is to review the current compensation for all roles and make sure we are remaining competitive in today’s job market. Since we are going through a period of change we are certainly evaluating our pay structure as part of the changes we are making. I would love to sit down with you and have a further discussion about your thoughts around compensation and anything else you would like.
      5.0
      Nov 15, 2018

      Love it here!

      Customer service and sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of great benefits and people! They are a great company to work for because not only do they care about their customers but they care about their employees! There is always someone available to listen to any questions or concerns and it will always get fixed in a timely manner! Thank you so much for being an amazing Employer!

      Cons

      I personally can not come up with any cons because its been an amazing and great learning experience. I can see why they have so many people who have been working for them for 10 years or more!

      avatar
      1-800 Contacts Response
      7y
      We are so happy to hear you enjoy it! Thanks for leaving such great feedback and thank YOU for adding to the environment/culture by believing in and living our values.
      Viewing 412 - 414 of 634 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.