1-800 Contacts reviews

3.9

71% would recommend to a friend

(634 total reviews)
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John Graham

84% approve of CEO

73% positive business outlook

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
3.0
Feb 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Fun environment Supportive leadership Visionary

Cons

Cheap compensation, they make massive profits and give 20 cent raises

5.0
Feb 2, 2023
Recommend
CEO approval
Business Outlook

Pros

I have been working at 1-800 Contacts for several years now and I can confidently say that this is the best company I have ever worked for. The upper management truly cares about their employees and is always willing to listen and make improvements to ensure a positive work environment. The people I work with are smart and talented, making coming to work every day a joy. The company places a strong emphasis on work-life balance, which is something that is highly valued by its employees. In a time when so many companies are struggling, 1-800 Contacts is thriving and it's evident that the company's success is due to its commitment to its employees and customers. I feel grateful to be a part of such a fantastic organization and would highly recommend 1-800 Contacts to anyone looking for a supportive and successful work environment.

Cons

While 1-800 Contacts is still a great company to work for, there have been some changes due to the hybrid and work from home environment that have had an impact. Some of the benefits that used to make this company stand out, such as fun gatherings and events, have been lessened as they are just not the same when attempted virtually. The lack of in-person interaction has made it difficult to maintain the same level of camaraderie and team spirit as before. However, 1-800 Contacts is still a great company to work for overall, and the management is doing its best to address these challenges. The company is continuously looking for ways to improve the remote work experience for its employees and maintain the positive work environment that it is known for.

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1-800 Contacts Response
3y
Thank you for the glowing review! We absolutely love hearing that you’ve had such a positive experience working at our company. While we’ve had some great virtual gatherings, we agree that it’s been tough not being able to connect in person as much these past few years. That being said, we’re happy to announce our events committee has reconvened and is working on some amazing virtual and in-person activities for this year. Be sure to keep an eye on our company newsletter for more details, including sign-ups for our bowling tournament. Thanks again for taking the time to leave a review!
4.0
Feb 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Kind of a unicorn job: Highly customer oriented and innovative

Cons

room for growth is limited

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1-800 Contacts Response
3y
Thanks for the glittering review! (See what we did there with the unicorn comment?) We’re so glad you’re a part of our team and are helping us be Better together. We love helping our people grow! If you’re interested in development opportunities, we encourage you to reach out to your manager or business partner. We’d love to discuss resources and trainings available to you, and help you identify the next steps on your career path!
Viewing 463 - 465 of 634 Reviews

Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.