1-800 Contacts reviews

3.9

71% would recommend to a friend

(634 total reviews)
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John Graham

84% approve of CEO

73% positive business outlook

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
5.0
Jan 5, 2023
Recommend
CEO approval
Business Outlook

Pros

- Benefits are truly amazing! I've had 2 babies while I worked here. The company and my boss were so supportive during my maternity leaves. Both of my kiddos are on my insurance because it's super cheap compared to my husband's. I also have the opportunity to work a hybrid schedule and that comes in clutch while balancing being a full-time working mom. - Opportunity for growth is there if you want it at the mid- to entry level. We're growing like crazy and can usually find or work with the company to create the next role. My manager is supportive and willing to mentor me for my next step. - The people. The people here are really something special and make 1-800 Contacts a fun, supportive, friendly place to work.

Cons

A downside is feeling like you can't leave. They make it so dang amazing to work here it's hard to justify going somewhere else. I feel indebted to the company after all they've done for me.

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1-800 Contacts Response
3y
Thank you for the raving review! It warms our hearts to hear that you’ve had such an amazing experience working at our company. This is exactly the experience we desire all to have while working with us. Thanks again for helping make 1-800 Contacts what it is, a really special place to work.
5.0
Dec 22, 2022

Best Company I've Ever Worked For

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been able to meet SO MANY amazing people within this company. People who work really hard, who are fun, and who encourage and inspire me to continue in my career and personal development growth. On multiple occasions, I have been blown away by surprise and delight moments relating to associate appreciation. Planned events in-person have been fun and usually includes great food. Company benefits are amazing, including equity options! Many development opportunities (as long as you are proactive about seeking them out for yourself).

Cons

In a few roles I've been in, there were no standards of procedure documented beforehand, which could be a challenge to navigate what to do and how to do it. But it became a development opportunity that I have been grateful for to contribute to creating and editing those.

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1-800 Contacts Response
3y
Thank you so much for such a great review, and a five-star rating! Our people are the heart of our community, and we’re so happy you are one of those amazing people we get the chance to work with every day. We love hearing that you’ve been able to learn and grow in your different roles, and we really admire how you’ve been able to find positives in all the situations this job has provided. Thanks again for such a fantastic review and for being a member of our 1-800 community.
3.0
Dec 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy Work Nothing too complicated The software for inventory was A++

Cons

Never listened to ideas It was their way or the highway Raises were taboo to be spoken about Management was really hard to impress

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1-800 Contacts Response
3y
We appreciate your feedback and will continue working with leaders throughout the company to make sure every associate is being heard and receives transparent feedback about their performance. If you’re still willing to share your ideas to improve the company, please send an email to Cami Smith, HR Business Partner (csmith2@1800contacts.com). Thanks again for your feedback and for your service during your tenure.
Viewing 466 - 468 of 634 Reviews

Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.