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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.8

      Senior management

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      634 reviews
      5.0
      Sep 24, 2022

      Wonderful Place to Work

      Call center supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing environment with nothing but friendly people and approachable, kind management. You are given the power to go above and beyond to help customers which is rare for a call center!

      Cons

      Not very flexible scheduling, no unpaid time off in some positions (have to use PTO)

      avatar
      1-800 Contacts Response
      3y
      We’re so glad to hear that you have had such a positive time working for 1-800 Contacts. Our people really are out of this world, and we appreciate you being a part of this community! Thank you for taking the time to leave a review. If there are specific ways you are looking for more flexibility in your schedule, we encourage you to reach out to your manager and share your ideas, and work together to find a solution. Thanks again for the review.
      5.0
      Sep 21, 2022

      I was on Glassdoor a year ago like you

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The managers and upper management truly do care about everyone. Despite being work from home, the culture here really is enjoyable and everyone goes above and beyond to make sure we all feel like a family. If you have a schedule concern they are so flexible to work with and have so many options as far as hours. I actually turned down another job offer due to thier glassdoor remarks and I am so thankful I did.

      Cons

      The bonus qualifications are quite a challenge yet attainable if you work hard.

      avatar
      1-800 Contacts Response
      3y
      Wow, thank you for such a wonderful review! We’re so glad to hear you love working at 1-800 Contacts! It’s the awesome people we work with, like you, who really help create our incredible culture. When work is challenging and enjoyable, it helps us grow. We recognize some goals may stretch our associates, and if that is the case, we encourage them to reach out to their managers or business partner for further coaching to assist them in attaining those goals. Thank you again for being part of the 1-800 family, and for the wonderful review!
      5.0
      Sep 20, 2022

      Different from other warehouses

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The first company I ever worked for that cared about their associates' growth, an approachable leadership team, associates are hardworking and friendly.

      Cons

      Communication could be a little bit better and follow through on plans.

      avatar
      1-800 Contacts Response
      3y
      We’re so glad to hear you’ve loved working at 1-800 Contacts! Our people really are what sets us apart, and we love watching them grow and succeed! We’re proud of the culture we have created with the help of you and our other awesome associates. We really are Better Together! And we’re always looking for ways we can improve. If you have ideas on how we can improve communication and transparency around projects, we’d love to chat (it’s how we get better). We invite you to reach out to your manager, business partner, or any member of the People Department. Thanks again for the great review!
      Viewing 481 - 483 of 634 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.