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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      2.0
      Mar 6, 2017

      Rx Specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Possibility of working from home. Benefits like company paid movies and summer parties.

      Cons

      Management is the worst. Unrealistic expectations required every month. They don't care about their employees at all. Only care about money and numbers.

      2.0
      Feb 1, 2017

      Hmmm... Vision doesn't match Execution

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall the day to day experience is pretty good the company provides a lot of fun stuff for employees to keep them entertained. Things like: Film Festivals, Awards, Summer Party, Bowling and Golf Tournaments Benefits are fairly standard - Subsidized meals - 401k Match - Health Dental and Vision --- they offer 50% off your contact lenses, but check around sometimes price-match can beat the employee discount

      Cons

      800Contacts is very flat and there isn't a lot of room for personal growth. The company overall has a really good vision and idea for what the culture should be, but, office politics are really hard to maneuver around. When you find success it is far too easy to become a target for a manager's political gain causing a lack of trust towards upper management. Also, gossip that spreads around about co-workers is a serious issue in the building.

      avatar
      1-800 Contacts Response
      9y
      Thank you for your critical feedback. We value our associates opinions and work very hard to make contacts a fun and safe environment to work in. We have an open door policy at 1-800 contacts and would encourage anyone who feels uncomfortable speaking to their manager to reach out to a member of the people department. Thank you again for this feedback. We will do all we can to address this concern.
      4.0
      Jan 19, 2017

      Great company, and great job if you're in the right department

      Digital compliance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Contacts tries very hard to take care of their employees! There are many perks that come with a part of the job. Especially if you work in-house. They are in a beautiful new building with an onsite restaurant, gym and many other pluses. The upper management seems to really care about the employees and we have awesome parties every summer.

      Cons

      My department is consistently understaffed and going through managerial changes. The morale has started to slip because we don't feel we're paid enough for how hard we work, especially since it's busy all the time and they can't keep the department properly staffed.

      Viewing 484 - 486 of 634 Reviews
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      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.