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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      5.0
      Jul 10, 2016

      Takes great care of customers, and even better care of employees

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love working at 1800 Contacts. Not only do you have an onsite gym with amazing personal trainers, great food for almost nothing, multiple events every year, and discounts on just about everything, you also have an amazing culture. The people here are like my family. I look forward comong to work everyday because of the people and culture I am surrounded by. Great company to work for.

      Cons

      Really not that much. One downfall of such a family like culture is the lack of sometimes holding people accountable. I think there could probably be a little more accountability in different departments.

      3.0
      Jul 7, 2016

      shipping clerk

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hours and easy job access. I worked there in the shipping department the 2nd year they were in business. Things are different now, I'm sure.

      Cons

      They would give us "mandatory" overtime at the last 2 hours of the day.

      3.0
      Jun 26, 2016

      Great people, poor pay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone I work with are incredible, and the environment in general is really plesant. Every day is usually fun because of the people I get to talk to. Flexible scheduling. Great work-life balance. Excellent tuition reimbursement program.

      Cons

      Poor pay, management takes advantage of hard workers, no communication from upper management. Lower employees are often left in the dark on changes. You have to be in their "Boys Club" to move up, or just be a favorite.

      avatar
      1-800 Contacts Response
      10y
      We keep a sharp eye on equitable pay and regularly adjust our pay grades to align well with market rates. There is tremendous value in paying our associates what they are worth, and we will continue to be fair with compensation. Communicating to our associates is a top priority in making our business successful. Our senior leadership team has recently begun holding town hall meetings regularly to provide better communication to associates at all levels within the organization. Associates are encouraged to ask questions and the CEO provides essential updates on the business. Networking throughout the organization is an important component of success, and our People Department and managers work diligently to promote top performers. We pay for performance and promote based on merit.
      Viewing 508 - 510 of 634 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.