1-800 Contacts reviews

3.9

71% would recommend to a friend

(634 total reviews)
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John Graham

84% approve of CEO

73% positive business outlook

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
5.0
Nov 19, 2014

Great job for college

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice company culture, competitive pay.

Cons

Management doesn't always make smart decisions and it shows.

2.0
Oct 21, 2014

Going down hill

Recommend
CEO approval
Business Outlook

Pros

Less Pro's all the time but work life balance was good but it had gone down in recent years. They do through a good party.

Cons

No focus on the employee. Recent changes in benefits and bonus structure resulted in around 20% pay-cut part of this is more expensive insurance but not all of it. They treat there full time professionals like they are call center employees (in some ways even worse) They no longer look for employee input to solve problems it is all done by executive committees. Poor technology choices make career advancement impossible. !-800 no longer uses main stream technology which makes working for them a 'career ending move'

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1-800 Contacts Response
11y
I agree that things have changed. All businesses change over time. Changes come because of new ownership or changes in strategy. Change is not bad it provides opportunity for growth and challenges. What hasn’t changed at 1-800 Contacts is our core values of taking care of our customers and employees. 1-800 Contacts cares about their professional employees and encourages them to share ideas and help the business grow. 1-800 Contacts believes strongly in mentoring employees and helping them be successful in their careers. One of the things I enjoy most about working here is that I am continually challenged to grow and improve, and then I have managers or other mentors who help me obtain that growth.
5.0
Oct 13, 2014
Recommend
CEO approval
Business Outlook

Pros

This company offers so much! They are very genuinely concerned about the employee and work hard to instill a sense of team, and health and wellness with regards to work life balance. In my time here, there are monthly team building activites, goal setting and rewards for acheivement, and wonderful employee family activities. The employee perks are great, with a fully snack stocked break room, cafeteria, gym, and great vision discounts.

Cons

In my time here, I have not found any cons. I just wish that I could attain a full time position with this company.

Viewing 565 - 567 of 634 Reviews

Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.