Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.8

      Senior management

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      634 reviews
      4.0
      Jan 25, 2021

      Mostly good, except work/life balance!

      Customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay well for a starting position. They really do seem very genuine and caring about the employees. They have really great health insurance and 50% off contacts. They also make it easy to talk to some of the hire ups. The training program is really good too.

      Cons

      If you are looking for any flexibility you will not find it here. They have a point system for time off. You get so many points and have opportunities to earn more, but you have to spend points for everytime you want any time off. Most companies will let you request time off far in advance, and it does not cost you anything. You can only request 45 days in advance. If you are looking for a family vacation, do not count on it. If you got sick and couldn't go to work for more than two days (if you haven't used any points) you will get an infraction. I've never heard of a company that penalizes you when you are sick (even with a drs note). You are also locked into your hours and they are not willing to work with you on changing them.

      avatar
      1-800 Contacts Response
      5y
      Thank you for sharing this. If this is a consistent sentiment within the department we will absolutely look at making changes. If you have advice on what we could do in lieu of the point system we'd love to hear it.
      3.0
      Jan 15, 2021

      Decent job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cafe and discounts on glasses and contacts

      Cons

      Management seemed to be on different pages

      avatar
      1-800 Contacts Response
      5y
      Great advice. Thank you for taking the time to leave the review. We just reviewed our engagement survey results and each department is making the necessary changes to ensure we are listening to our associates and doing our best to meet their needs.
      4.0
      Jan 11, 2021

      Great culture

      Applications programmer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people, culture, and the kitchen- delicious food!

      Cons

      Poor direction from leadership. Poor organization on career development and growth.

      Viewing 574 - 576 of 634 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.