1-800 Contacts reviews

3.9

71% would recommend to a friend

(634 total reviews)
avatar

John Graham

84% approve of CEO

73% positive business outlook

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
4.0
Nov 12, 2021
Recommend
CEO approval
Business Outlook

Pros

I love the flexibility and that I can work from home.

Cons

Management sometimes looks down on you.

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1-800 Contacts Response
4y
If you're up to it, we'd love to discuss possible solutions to what you've mentioned. Reach out to your business partner, Luis and we can schedule a time to chat.
5.0
Sep 1, 2021

Such a great company

Recommend
CEO approval
Business Outlook

Pros

Experimental culture. Software teams are autonomous but we still support company wide initiatives and strategy. The best people work here. They are data-driven and truly dedicated to achieving results and the best experience for our customers.

Cons

Cross team communication could improve.

5.0
Aug 30, 2021

I LOVE it here!

Recommend
CEO approval
Business Outlook

Pros

I started here almost 2 decades ago looking for a job I could work at while being at home with my kids. This job became a career and really a place I consider a second family. Working here has provided the flexibility I needed to accommodate an awesome work life balance. As soon as I was ready to develop into a leadership role, I put the foot on the gas. The leadership here has helped facilitate an environment, which includes caring massively and challenging directly, this has allowed growth and development but ultimately you are at the helm of where that path takes you. The two main skills of associates I see who thrive really well here: start with a growth mindset and being able to hold accountability to make necessary changes in order to be successful.

Cons

Really I have no complaints. Working at home can be isolating but we are thinking of new ways every day to be creative in the way we connect remotely.

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1-800 Contacts Response
4y
Thanks for your advice to management. This is definitely an area that could use some TLC. We will work on it.
Viewing 631 - 633 of 634 Reviews

Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.