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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      3.0
      Feb 21, 2018

      Good company that thinks it is great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1-800 contacts offers great benefits, 401k plan, meals, events, on site gym, flexible work schedule and a fairly decent work environment

      Cons

      The company was started as a call center and it shows. The management structure is overly hierarchical and has lots of silos. Executives all sit on the 5th floor and rarely interact with those in their departments. This has started to improve with the recent retirement of the previous CEO. Internal raises and advancement are limited. There is a very large focus on tenure with most of the higher level employees having worked at the company for over 15 years. This leads to a significant ego and hubris problem that can be abrasive to newer employees.

      4.0
      Sep 9, 2017

      Wonderful Workplace, Difficult Development

      Software engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work environment, subsidized and tasty cafe, lots of activities, onsite gym, new building

      Cons

      Software development practices that aren't improving, top heavy, silos everywhere, extremely complex and difficult release process, architecture team is dysfunctional.

      5.0
      Mar 13, 2017

      Great company to work for!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1-800 Contacts takes care of their associates so they will take care of the customer. They want to make sure each associate has the best possible experience during their time here. The people I get to work with are my favorite part about my job!

      Cons

      It is a smaller company so there is not always opportunity for advancement.

      Viewing 103 - 105 of 634 Reviews
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      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.