1-800 Contacts reviews

3.8

69% would recommend to a friend

(634 total reviews)
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John Graham

82% approve of CEO

71% positive business outlook

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
5.0
Jul 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Onsite cafeteria, film festivals, summer events, parties, recognition, the list goes on! The company is growing with glasses.com which has given more growth opportunity in the last year than we have seen in the 6 years I've been here and it will continue to grow.

Cons

Sometime hours can be long but we undestand the vision and sometimes it's required. They try to make sure we are recognized when major projects are accomplished and we try to have work/life balance whenever time allows.

3.0
Apr 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Competitive pay for the state. Good health benefits. In-house cafeteria w/ subsidized lunch/dinner and free breakfast. on-site fitness center w/ personal trainers.

Cons

Even though employees are treated well, the work is frustrating because the company is not very good at working cross functionally. Finance has different plans/ideas than Marketing, which has different ideas than customer service, etc. etc. Way too much bureaucracy for a company this small.

3.0
Sep 18, 2012

Just another call center

Recommend
CEO approval
Business Outlook

Pros

The lunch room, gym, schedule flexibility, and summer party are great perks of the company. They work hard to make sure their employees are taken care of in that respect. As a general call center or Rx agent, it allows you to maintain a good balance between home life and work.

Cons

This is just another call center that is a good option for people who want schedule flexibility, either for going to school, single parents, or a part-time job. Long-term careers are not really much of an option, and the pay is poor in comparison to other call centers. They'll try to tell you that other companies won't treat you as well, but don't believe it. There are better jobs out there.

Viewing 178 - 180 of 634 Reviews

Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.