1-800 Contacts reviews

3.8

69% would recommend to a friend

(635 total reviews)
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John Graham

82% approve of CEO

71% positive business outlook

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

635 reviews
4.0
Apr 11, 2016

Fun perks but it gets old

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome perks and fun company events. I love the people and the culture is fantastic.

Cons

I've been here for over 3 years and I'm growing tired of the pay. It's not very competitive. People will stay for years because of the perks but to me the low pay is starting to take a toll.

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1-800 Contacts Response
10y
We do seek to remain market competitive on pay and regularly perform analyses to determine whether or not an adjustment is needed. We have increased pay grades several times over the years and will continue to watch this closely to ensure we are fair and equitable with our pay practices. We recognize the potential of our internal talent and are introducing several development opportunities this year, from self-guided trainings to manager and leadership development. We recently partnered with Bridge to allow for continued education both laterally and vertically throughout the organization and are excited to continue building a culture where our associates can progress in their careers.
5.0
Sep 30, 2015

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very Focused on employees and development Amazing culture and amenities

Cons

Lack of clear expectations for Leadership group Company culture seems to be thinning as you move up

4.0
Aug 22, 2015

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great service to it's customers and employees. You get free food on the weekends, and it's really easy to get work off.

Cons

Although there is a lot of room for one to move from a call center representative to a manager, it is difficult to move into the career positions.

Viewing 235 - 237 of 635 Reviews

Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.