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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.8

      69% would recommend to a friend

      (635 total reviews)
      avatar

      John Graham

      82% approve of CEO

      71% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.8

      Work/Life balance

      3.8

      Senior management

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      635 reviews
      5.0
      Jul 2, 2014

      Amazing, supportive, friendly, top-notch

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I absolutely love this company. I have worked for other companies and it's nothing like this. They GIVE you full control over your customer's experience. No scripts. No check-lists. It's terrific! I couldn't believe the perks they give to their employees!! They welcome with a full applause when you walk in the door. Never had an entrance like that!!!!

      Cons

      Absolutely nothing work with this company!!!!!

      5.0
      Jul 2, 2014

      From a job to a career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started working at Contacts in order to pay for school. I fell in love with the culture and the family feel that contacts has and ended up making a career out of it. I graduated school and decided that the grass was greenest right where I was. My Pros are : Managment is invested in promoting from within. Benefits are great including a gym, subsudized cafeteria, tuition reimbursment, corporate events and more. Management trusts people and empowers them to make decisions for themselves.

      Cons

      There is a lot of talent and you have to be patient at times. Promotions can take a while because of the high competition. As a front line associate the work could be somewhat tedious at times. Managers were always pretty good at keeping things fresh and exciting through competitions and incentives.

      5.0
      Jul 2, 2014

      Do you LOVE your job? I do!

      Hardworking employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked for 1-800 Contacts for roughly 6 years now, and can honestly say that I LOVE my job. Since joining the 1-800 Contacts family, I have had the opportunity to work with so many honest, fun, hardworking people. The culture here at 1-800 Contacts is one that makes you feel, 1.That your employer has your back 2. You will ALWAYS be valued as an individual 3. We practice what we preach 4. That we know when to have fun, and know when its time to get down to business. Between you and me, this is the BEST place to work!

      Cons

      There seems to be a slack of transparency from upper management at times with changes within departments, and I know that can be unnerving at times for associates.

      Viewing 253 - 255 of 635 Reviews
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      Reviews1-800 Contacts reviews

      Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.