7-Eleven reviews

3.5

60% would recommend to a friend

(6,144 total reviews)
avatar

Joe DePinto

58% approve of CEO

53% positive business outlook

7-Eleven has an employee rating of 3.5 out of 5 stars, based on 6,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Jul 23, 2014
Recommend
CEO approval
Business Outlook

Pros

There are zero pros to list.

Cons

Where do I begin? First, the higher ups who run this company obviously didn't obtain a business degree, let alone a degree due to the lack of leadership and support given to corporate store managers. Nowadays, smart businesses are aware that a company should operate from a flattened structure which means communication should be relayed from top to bottom and vice versa. Not 7-11. Second, 7-11 has a tremendously high turnover rate partly due to the fact that they don't include drug tests as a pre-screen for employment. Hence, the undependable work attendance and morals. It costs a company more to hire, train, & fire versus "retaining" current employees. Third, but not last (I don't have time to list the million weaknesses of this worthless company), corporate store managers get the worst end of the stick. You are expected to babysit employees, play detective for internal theft, are set-up for failure by accounting after each audit, pay is pathetic, you practically live at the store, you have to abide by 7-11 policies which override work ethics, you work 17 hour work shifts because your employees fail to report for work, there is no work-life balance, your FC doesn't support you, and the retribution you receive for goals met is to be thrown into a lower rated store. 7-11 will never make The Fortune 500!

4.0
Jun 2, 2014
Recommend
CEO approval
Business Outlook

Pros

High volume stores keep you busy. There is always something to do with new people to meet everyday. If you focus on completing training courses, you can advance and get raises quickly.

Cons

If your store is bought by a franchisee, there is a chance that you may not want to stay or they may not want to keep you. Franchisees also operate differently than corporate stores when it comes to benefits, pay, and diversity.

2.0
Apr 17, 2014
Recommend
CEO approval
Business Outlook

Pros

great co-workers, and very diverse team of FZ's. company car, vacation all positive

Cons

Leadership, especially in our market, north of seattle have no resp[ect for their employees, the field consultants. Holland is a micro manager who seems ro enjoy killing morale. His habit of conducting performance reviews in his auto is way off base. And his overall appearance is one of a backwoods hillbilly. not that of a respected leader

Viewing 253 - 255 of 6,144 Reviews

Glassdoor has 6,754 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.