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A+ Federal Credit Union

Engaged Employer

A+ Federal Credit Union reviews

4.1

73% would recommend to a friend

(107 total reviews)
avatar

Eric R. Kase

97% approve of CEO

73% positive business outlook

Ratings by category

4.5

Culture & values

4.4

Diversity & inclusion

4.2

Career opportunities

4.0

Work/Life balance

4.0

Senior management

3.8

Compensation and benefits

A+ Federal Credit Union has an employee rating of 4.1 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The A+ Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

107 reviews
4.0
Jan 26, 2021

Amazing Team but Management Can Be Cold

Member service officer i
Recommend
CEO approval
Business Outlook

Pros

Team members besides management were fantastic to work with. Everyone was always willing to help. The job paid well relative to the experience required to work there. A good portion of my coworkers felt like family. Work was always left at work.

Cons

After management changed at the branch I was at, the culture at work started to become cold. There was no longer food at meetings, all conversations about anything felt extremely formal and tense, and management became harder to work with when it came to scheduling around my classes. Communicating with other departments was often hard to do.

avatar
A+ Federal Credit Union Response
5y
Thank you for your review! We appreciate the time that you spent with A+ and hope that your experience with A+ was primarily positive. Management changes typically lead to department/branch culture shifts. That coupled with safety controls during COVID (like the removal of community food options or food sharing) added another layer of complexity for new managers trying to integrate and engage with their teams. Additionally, communication on all levels is paramount during times like those (any time for that matter). By hearing the voice of our employees, it gives us the opportunity to coach, to explain the why behind decisions or even make changes to improve situations. We sincerely wish you the best on your new chapter! ~Tricia Lewis, SVP Human Resources
3.0
Dec 29, 2020

Good start

Lending
Recommend
CEO approval
Business Outlook

Pros

Great place to build yourself. They actually care for you as a person. I never want to leave.

Cons

Austin grew too fast too quick and they scramble to keep up and retain staff.

4.0
Oct 27, 2020

great bank

Teller
Recommend
CEO approval
Business Outlook

Pros

Friendly people love banking with them

Cons

ATM machine is very slow and doesn't work sometimes

Viewing 13 - 15 of 107 Reviews
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ReviewsA+ Federal Credit Union reviews

Glassdoor has 116 A+ Federal Credit Union reviews submitted anonymously by A+ Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if A+ Federal Credit Union is right for you.