A. O. Smith reviews

3.8

77% would recommend to a friend

(386 total reviews)

Stephen M. Shafer

Not enough data to show CEO approval

78% positive business outlook

A. O. Smith has an employee rating of 3.8 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A. O. Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

386 reviews
5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

- Excellent opportunities to learn and build engineering skills - Good mentorship across disciplines - Wide variety of projects to expand knowledge - Built a lot of great skills for industry employment

Cons

- Primarily a research facility, only hiring master's level candidates at the lowest so it is hard to go from a Co-Op position to an entry level job there

1.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

had a foul mouth very pretentious as I was attempt to hire.

Cons

they lack people to back up those who either call in sick or take vacation. I asked him to slow down the line the team meter, and he would not, and it’s a three-man job in our only me and him.

2.0
Jan 26, 2024

Growing Pains

Recommend
CEO approval
Business Outlook

Pros

The pay is good. The benefits are also very good.

Cons

There is a disconnect between manufacturing, engineering and CAD design. Manufacturing basically tells engineering how they are supposed to design, and what a drawing is supposed to look like. They don't want to look at a fully detailed drawing. They say that it would only confuse manufacturing, or the shop floor. Any ideas of improving the methods here are quickly shot down. There's no room for someone who thinks outside of their box to move up. When there's a problem on the line the engineers don't really have a detailed set of drawings to work from. So they usually have to go back to a series of 3D models in order to fix a drawing. They FORCE you to take certification tests in Solidworks. They have made it a REQUIREMENT that we take one certification test a year. The CAD Supervisor is exempt from taking these tests. They also FORCE you to write up 2 improvement suggestions a year. These improvement requests have to be accepted before you get any credit for them. You can't just put one in and get credit, they have to like what you submit.

Viewing 28 - 30 of 386 Reviews

Glassdoor has 444 A. O. Smith reviews submitted anonymously by A. O. Smith employees. Read employee reviews and ratings on Glassdoor to decide if A. O. Smith is right for you.