Does A. O. Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, A. O. Smith employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at A. O. Smith. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at A. O. Smith?

77% of A. O. Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated A. O. Smith 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at A. O. Smith?

Assembly Line Worker (11) , Machine Operator (10) , Engineer (8) , ASM (Area Sales Manager) (5) , Intern (5) , CAD Designer (4) , Customer Service Representative (4) , Engineering (4) , Engineering Intern (4) , HR Supervisor (4) , Maintenance Technician (4) , Management Trainee (4) , Manager (4) , Training Coordinator (4) , Engineering Manager (3)

What are the pros of working at A. O. Smith according to real employee reviews?

"Good benefits and moral of company" ((in 34 reviews)); "People are great and work hard" ((in 33 reviews)); "Good work life balance" ((in 15 reviews)); "Friendly work environment." ((in 13 reviews)); "My coworkers are amazing and the only reason I still come in." ((in 10 reviews))

What are the cons of working at A. O. Smith according to real employee reviews?

"Poor management, lack of integrity," ((in 22 reviews)); "Poor communication, inexperienced leadership, early hours" ((in 7 reviews)); "long hours and too much overtime" ((in 5 reviews)); "Needs better communication and to invest in current employees better" ((in 5 reviews)); "Sounds silly but they have too many managers or lead people with nothing to do and not enough people to actually do the work." ((in 4 reviews))

What are employees saying about A. O. Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about A. O. Smith layoffs and their outlook for job security at A. O. Smith in 2026.

What are the top reviewed A. O. Smith locations?

Ashland City , Johnson City , Milwaukee , Nashville , McBee , Lebanon , Franklin , Haltom City , Charlotte , Knoxville , Columbus , Tennessee City , Provo , Bristol , New York , Florence , Washington , Monroe , Johnson City , El Paso , Houston , Clarksville , Cookeville , Groveport , Francestown , Renton , Erie , Cheraw , Mc Bee , Columbia

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A. O. Smith

A. O. Smith reviews

3.8

77% would recommend to a friend

(386 total reviews)

Stephen M. Shafer

Not enough data to show CEO approval

78% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

3.3

Career opportunities

A. O. Smith has an employee rating of 3.8 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A. O. Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

386 reviews

5.0

Jan 29, 2018

Janitorial

Recommend

CEO approval

Business Outlook

Pros

I love working for this company best people ever

Cons

There are no cons to this company

2.0

Jan 9, 2018

Slow but Open

Industrial engineer

Recommend

CEO approval

Business Outlook

Pros

Union and management work together get things done

Cons

Two management groups did not work together

4.0

Jan 3, 2018

Good Company

Training coordinator

Recommend

CEO approval

Business Outlook

Pros

Benefits are very good. The working conditions compared to other industrial areas are far better.

Cons

When it comes to some positions, in regards to pay, the company needs to look a little harder at how they pay certain positions.

Viewing 322 - 324 of 386 Reviews

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Jobs at A. O. Smith

Payment Resolution Specialist

Financial Systems Architect-OneStream Architect

Continuous Improvement Manager

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A. O. Smith

A. O. Smith reviews

Ratings by category

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Reviews by job title

Janitorial

Slow but Open

Good Company

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