Does A. O. Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, A. O. Smith employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at A. O. Smith. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at A. O. Smith?

77% of A. O. Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated A. O. Smith 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at A. O. Smith?

Assembly Line Worker (11) , Machine Operator (10) , Engineer (8) , ASM (Area Sales Manager) (5) , Intern (5) , CAD Designer (4) , Customer Service Representative (4) , Engineering (4) , Engineering Intern (4) , HR Supervisor (4) , Maintenance Technician (4) , Management Trainee (4) , Manager (4) , Training Coordinator (4) , Engineering Manager (3)

What are the pros of working at A. O. Smith according to real employee reviews?

"Pay is good compared to industry standard" ((in 44 reviews)); "People are great and work hard" ((in 35 reviews)); "Good benefits and moral of company" ((in 31 reviews)); "Good work/life balance" ((in 17 reviews)); "Friendly work environment." ((in 14 reviews))

What are the cons of working at A. O. Smith according to real employee reviews?

"Poor management, lack of integrity," ((in 21 reviews)); "Low salary compare to the others" ((in 6 reviews)); "Lack of leadership." ((in 6 reviews)); "Poor communication." ((in 5 reviews)); "Sounds silly but they have too many managers or lead people with nothing to do and not enough people to actually do the work." ((in 4 reviews))

What are employees saying about A. O. Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about A. O. Smith layoffs and their outlook for job security at A. O. Smith in 2026.

What are the top reviewed A. O. Smith locations?

Ashland City , Johnson City , Milwaukee , Nashville , McBee , Lebanon , Franklin , Haltom City , Charlotte , Knoxville , Columbus , Tennessee City , Provo , Bristol , New York , Florence , Washington , Monroe , Johnson City , El Paso , Houston , Clarksville , Cookeville , Groveport , Francestown , Renton , Erie , Cheraw , Mc Bee , Columbia

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A. O. Smith

A. O. Smith reviews

3.8

77% would recommend to a friend

(386 total reviews)

Stephen M. Shafer

Not enough data to show CEO approval

78% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

3.3

Career opportunities

A. O. Smith has an employee rating of 3.8 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A. O. Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

386 reviews

4.0

Sep 2, 2015

HR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

lots of changes in the corporate world.

Cons

big turn over. Need more one on one interaction with employees

3.0

Aug 25, 2015

industrial engineer

Industrial engineer

Recommend

CEO approval

Business Outlook

Pros

Large company with small company attitude, engineers from different disciplines working together to solve manufacturing issues.company goals became your values

Cons

Long hours and work require you to physicall get it done by yourself. Hr issues very deal with no feeling for employees work values.very old plant but great location forout door type personally

3.0

Aug 5, 2015

engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

stable company constantly looking for new growth opportunities

Cons

sometimes workload can be demanding

Viewing 358 - 360 of 386 Reviews

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Jobs at A. O. Smith

Customer Service Representative

Customer Assurance Representative II

Customer Service Representative

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A. O. Smith

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HR

industrial engineer

engineer

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