Does A. O. Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, A. O. Smith employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at A. O. Smith. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at A. O. Smith?

77% of A. O. Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated A. O. Smith 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at A. O. Smith?

Assembly Line Worker (11) , Machine Operator (10) , Engineer (8) , ASM (Area Sales Manager) (5) , Intern (5) , CAD Designer (4) , Customer Service Representative (4) , Engineering (4) , Engineering Intern (4) , HR Supervisor (4) , Maintenance Technician (4) , Management Trainee (4) , Manager (4) , Training Coordinator (4) , Engineering Manager (3)

What are the pros of working at A. O. Smith according to real employee reviews?

"Pay is good compared to industry standard" ((in 44 reviews)); "People are great and work hard" ((in 35 reviews)); "Good benefits and moral of company" ((in 31 reviews)); "Good work/life balance" ((in 17 reviews)); "Friendly work environment." ((in 14 reviews))

What are the cons of working at A. O. Smith according to real employee reviews?

"Poor management, lack of integrity," ((in 21 reviews)); "Low salary compare to the others" ((in 6 reviews)); "Lack of leadership." ((in 6 reviews)); "Poor communication." ((in 5 reviews)); "Sounds silly but they have too many managers or lead people with nothing to do and not enough people to actually do the work." ((in 4 reviews))

What are employees saying about A. O. Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about A. O. Smith layoffs and their outlook for job security at A. O. Smith in 2026.

What are the top reviewed A. O. Smith locations?

Ashland City , Johnson City , Milwaukee , Nashville , McBee , Lebanon , Franklin , Haltom City , Charlotte , Knoxville , Columbus , Tennessee City , Provo , Bristol , New York , Florence , Washington , Monroe , Johnson City , El Paso , Houston , Clarksville , Cookeville , Groveport , Francestown , Renton , Erie , Cheraw , Mc Bee , Columbia

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A. O. Smith

A. O. Smith reviews

3.8

77% would recommend to a friend

(386 total reviews)

Stephen M. Shafer

Not enough data to show CEO approval

78% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

3.3

Career opportunities

A. O. Smith has an employee rating of 3.8 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A. O. Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

386 reviews

2.0

Apr 17, 2021

Lots of pros but lots of cons too

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Friendly People, Normal working hours

Cons

Teach Leading at the Speed of Trust, but then does not trust employees to work remotely, fired employees for breaking COVID policy when it kept changing, very stressful environment where people are nice to your face and dog you behind your back

4.0

Feb 23, 2021

Fair place to work.

Web developer

Recommend

CEO approval

Business Outlook

Pros

Lots of overtime. 6-7 days a week. Nice paychecks.

Cons

Lots of overtime. 6-7 days a week. No home life. Crazy hours. High turnover rate.

1.0

Dec 26, 2020

Poor Management

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Co-workers are interested in quality management

Cons

Quality management isnt part of this organization

Viewing 49 - 51 of 386 Reviews

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A. O. Smith

A. O. Smith reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Lots of pros but lots of cons too

Fair place to work.

Poor Management

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