Does A. O. Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, A. O. Smith employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at A. O. Smith. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at A. O. Smith?

77% of A. O. Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated A. O. Smith 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at A. O. Smith?

Assembly Line Worker (11) , Machine Operator (10) , Engineer (8) , ASM (Area Sales Manager) (5) , Intern (5) , CAD Designer (4) , Customer Service Representative (4) , Engineering (4) , Engineering Intern (4) , HR Supervisor (4) , Maintenance Technician (4) , Management Trainee (4) , Manager (4) , Training Coordinator (4) , Engineering Manager (3)

What are the pros of working at A. O. Smith according to real employee reviews?

"Pay is good compared to industry standard" ((in 44 reviews)); "People are great and work hard" ((in 35 reviews)); "Good benefits and moral of company" ((in 31 reviews)); "Good work/life balance" ((in 17 reviews)); "Friendly work environment." ((in 14 reviews))

What are the cons of working at A. O. Smith according to real employee reviews?

"Poor management, lack of integrity," ((in 21 reviews)); "Low salary compare to the others" ((in 6 reviews)); "Lack of leadership." ((in 6 reviews)); "Poor communication." ((in 5 reviews)); "Sounds silly but they have too many managers or lead people with nothing to do and not enough people to actually do the work." ((in 4 reviews))

What are employees saying about A. O. Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about A. O. Smith layoffs and their outlook for job security at A. O. Smith in 2026.

What are the top reviewed A. O. Smith locations?

Ashland City , Johnson City , Milwaukee , Nashville , McBee , Lebanon , Franklin , Haltom City , Charlotte , Knoxville , Columbus , Tennessee City , Provo , Bristol , New York , Florence , Washington , Monroe , Johnson City , El Paso , Houston , Clarksville , Cookeville , Groveport , Francestown , Renton , Erie , Cheraw , Mc Bee , Columbia

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A. O. Smith

A. O. Smith reviews

3.8

77% would recommend to a friend

(386 total reviews)

Stephen M. Shafer

Not enough data to show CEO approval

78% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

3.3

Career opportunities

A. O. Smith has an employee rating of 3.8 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A. O. Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

386 reviews

5.0

Feb 10, 2020

Great place to work

Inventory control

Recommend

CEO approval

Business Outlook

Pros

good pay and benefits, time off

Cons

no cons to report about this comapny

1.0

Oct 5, 2019

Where to start...

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Pays decent. I’m really giving this one star because it won’t let me proceed with none.

Cons

Sexual harassment, 0 Management, Cliques, Favoritism... it’s basically high school all over again. This place is a joke. You start as a temp and when you make a sexual harassment claim you are “no longer needed”. Their motto is “family first” u til you need to take time off for family. Save your sanity and just avoid applying.

3.0

Aug 4, 2019

Ok

Safety engineer

Recommend

CEO approval

Business Outlook

Pros

Looks for new ideas from employees and will implement

Cons

If you are not part of a Clique, you will go un. noticed.

Viewing 58 - 60 of 386 Reviews

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A. O. Smith

A. O. Smith reviews

Ratings by category

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Great place to work

Where to start...

Ok

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