Does A. O. Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, A. O. Smith employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at A. O. Smith. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at A. O. Smith?

77% of A. O. Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated A. O. Smith 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at A. O. Smith?

Assembly Line Worker (11) , Machine Operator (10) , Engineer (8) , ASM (Area Sales Manager) (5) , Intern (5) , CAD Designer (4) , Customer Service Representative (4) , Engineering (4) , Engineering Intern (4) , HR Supervisor (4) , Maintenance Technician (4) , Management Trainee (4) , Manager (4) , Training Coordinator (4) , Engineering Manager (3)

What are the pros of working at A. O. Smith according to real employee reviews?

"Good benefits and moral of company" ((in 34 reviews)); "People are great and work hard" ((in 33 reviews)); "Good work life balance" ((in 15 reviews)); "Friendly work environment." ((in 13 reviews)); "My coworkers are amazing and the only reason I still come in." ((in 10 reviews))

What are the cons of working at A. O. Smith according to real employee reviews?

"Poor management, lack of integrity," ((in 22 reviews)); "Poor communication, inexperienced leadership, early hours" ((in 7 reviews)); "long hours and too much overtime" ((in 5 reviews)); "Needs better communication and to invest in current employees better" ((in 5 reviews)); "Sounds silly but they have too many managers or lead people with nothing to do and not enough people to actually do the work." ((in 4 reviews))

What are employees saying about A. O. Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about A. O. Smith layoffs and their outlook for job security at A. O. Smith in 2026.

What are the top reviewed A. O. Smith locations?

Ashland City , Johnson City , Milwaukee , Nashville , McBee , Lebanon , Franklin , Haltom City , Charlotte , Knoxville , Columbus , Tennessee City , Provo , Bristol , New York , Florence , Washington , Monroe , Johnson City , El Paso , Houston , Clarksville , Cookeville , Groveport , Francestown , Renton , Erie , Cheraw , Mc Bee , Columbia

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A. O. Smith

A. O. Smith reviews

3.8

77% would recommend to a friend

(386 total reviews)

Stephen M. Shafer

Not enough data to show CEO approval

78% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

3.3

Career opportunities

A. O. Smith has an employee rating of 3.8 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A. O. Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

386 reviews

4.0

May 21, 2026

Great job in a friendly environment, but harsh point system

Quality auditor ii

Recommend

CEO approval

Business Outlook

Pros

I absolutely loved my job and I was really good at it. Friendly environment. Opportunity/Room for growth.

Cons

Unforgiving point system that is definitely not formed with mother's in mind. I lost a lot of points because my kid's bus was running behind. My last point was because a deer totaled my car. I even abandoned my car immediately and tried to make it to work on time because I was more worried about points instead of the wreck. I was told I could apply again in 6 months by HR and then I found out that was a complete lie.(after WAITING for 6 months)

5.0

Apr 13, 2026

Wonderful Company to Work For!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great employee benefits, not just health and dental, but beyond that. Great employees in general. Work life balance is perfect.

Cons

No complaints really, except for not always having enough work to do.

5.0

Mar 4, 2026

Awsome place to work

Welding

Recommend

CEO approval

Business Outlook

Pros

Great pay benefits and hours plus the people that are over you really care.

Cons

None so far they really care about teaching you the best way to do things .

Viewing 79 - 81 of 386 Reviews

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Great job in a friendly environment, but harsh point system

Wonderful Company to Work For!

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