Does A. O. Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, A. O. Smith employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at A. O. Smith. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at A. O. Smith?

77% of A. O. Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated A. O. Smith 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at A. O. Smith?

Assembly Line Worker (11) , Machine Operator (10) , Engineer (8) , ASM (Area Sales Manager) (5) , Intern (5) , CAD Designer (4) , Customer Service Representative (4) , Engineering (4) , Engineering Intern (4) , HR Supervisor (4) , Maintenance Technician (4) , Management Trainee (4) , Manager (4) , Training Coordinator (4) , Engineering Manager (3)

What are the pros of working at A. O. Smith according to real employee reviews?

"Pay is good compared to industry standard" ((in 43 reviews)); "People are great and work hard" ((in 33 reviews)); "Good benefits and moral of company" ((in 33 reviews)); "Good work life balance" ((in 17 reviews)); "Friendly work environment." ((in 13 reviews))

What are the cons of working at A. O. Smith according to real employee reviews?

"Poor management, lack of integrity," ((in 19 reviews)); "Poor communication, inexperienced leadership, early hours" ((in 8 reviews)); "Needs better communication and to invest in current employees better" ((in 5 reviews)); "Sounds silly but they have too many managers or lead people with nothing to do and not enough people to actually do the work." ((in 4 reviews)); "The training is a joke and they are 2 faced." ((in 4 reviews))

What are employees saying about A. O. Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about A. O. Smith layoffs and their outlook for job security at A. O. Smith in 2026.

What are the top reviewed A. O. Smith locations?

Ashland City , Johnson City , Milwaukee , Nashville , McBee , Lebanon , Franklin , Haltom City , Charlotte , Knoxville , Columbus , Tennessee City , Provo , Bristol , New York , Florence , Washington , Monroe , Johnson City , El Paso , Houston , Clarksville , Cookeville , Groveport , Francestown , Renton , Erie , Cheraw , Mc Bee , Columbia

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A. O. Smith

A. O. Smith reviews

3.8

77% would recommend to a friend

(386 total reviews)

Stephen M. Shafer

Not enough data to show CEO approval

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (386 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

A. O. Smith has an employee rating of 3.8 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A. O. Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

386 reviews

5.0

Sep 26, 2025

Overall Great Company

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

Plenty of shifts to fit your schedule Decent pay Employees are amazing Direct supervisor is one of the Best Vacation time PTO UTO

Cons

Health insurance so/so but in today’s market it’s average

2.0

Sep 10, 2025

Great hourly workers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits were great and so were the hourly workers

Cons

HR was horrible and prejudice, many harassment issues that were not addressed. Honestly was not upheld by the management and the hourly staff was not put first.

4.0

Sep 9, 2025

Nice People

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Liked the team well enough.

Cons

Too strict on wfh and pay too low.

Viewing 16 - 18 of 386 Reviews

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