Heavily front loaded, quota is difficult to achieve after ramp period and daily KPI expectations are excessive (65 calls, 35 texts, 20+ emails). Hitting even half your monthly quota makes the company more money than you’re paid in an entire year, yet they will PIP you after 2 months of anything under 50%.
Every single little thing you do is tracked and the recent restructure has negatively impacted the partnerships we have with both our families and our community partners. They claim to be mission driven and though there is some fulfillment coming from the families you do help, the company cares much more about numbers than they do about you or anything else.
If you take the time to read through the reviews, you’ll notice that many of the 5 star reviews are duplicates, copy and pasted verbatim from “anonymous current employees”. This is not a bad place to work by any means, but it certainly isn’t all they’re making it out to be.
