A Place for Mom reviews

4.0

76% would recommend to a friend

(1,434 total reviews)
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Tatyana Zlotsky

80% approve of CEO

77% positive business outlook

A Place for Mom has an employee rating of 4.0 out of 5 stars, based on 1,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A Place for Mom employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Apr 28, 2015

management has no vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Trying to help seniors and their families

Cons

Helping families that have lots of money No advancement management hires friends lead gen company only

4.0
Apr 16, 2015

Senior Living Advisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A career where you feel you are truly helping people and the clients are greatful and thankful for the services A Place for Mom provides. A genuine opportunity to earn a decent living while working from home.

Cons

You need to understand this is not a charity... this is a full time sales job and there are quotas that are expected to be met. You need to be able to be flexible and self motivated. You will work with a high volume of leads and need to be able to keep on top of them. There are many metrics that are measured and you are held accountable to meet them. Most successful advisors will work a lot of time, off the clock to meet their quotas. Advisors report there own time and A Place for Mom is strict about over time. However, everyone who is successful works overtime even if they dont report it. If you think you can work from home and do your laundry and housekeeping ... this is not the job for you! expect to work 50 + hours a week if you want to be successful.

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A Place for Mom Response
10y
Thank you for your feedback. You're right; we are running a business that benefits families by helping them find senior communities that are a good fit. This focus requires a unique combination of sales and people skills. Regarding your other comment, if employees need to work overtime, they are required to tell their manager and record it. Overtime hours are paid by APFM and this is our standard policy.
1.0
Apr 14, 2015
Recommend
CEO approval
Business Outlook

Pros

not sure there are any... get to work at home is good. Love the idea of a place for mom.

Cons

metric requirements are unrealistic * make us fight for hours but keep hiring more people *you blink and they have changed something, *they do not show you your QA sheets they just tell you what score you got so you have nothing to base your metrics on except their little spreadsheet, *they constantly harangue you for the smallest little things *they do not allow scheduling by seniority or achievement but first come first serve and they make it so that you have no choice but to work all weekend if you want more than 12-14 hours a week *they have streamlined the scripting so much that there is little time for empathy or rapport but they expect to build it in about 4 sentences *their systems are finicky and buggy and they do not pay your for tech issues related to their own systems *the list goes on

avatar
A Place for Mom Response
10y
Thank you for your feedback. We are running an organization that benefits families by helping them find senior communities that are a good fit. This focus requires a unique combination of sales and people skills. We have concerns with a lot of the things you are saying and encourage you to reach out to HR or your manager to discuss.
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Glassdoor has 1,480 A Place for Mom reviews submitted anonymously by A Place for Mom employees. Read employee reviews and ratings on Glassdoor to decide if A Place for Mom is right for you.