A Place for Mom reviews

4.0

75% would recommend to a friend

(1,429 total reviews)
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Tatyana Zlotsky

79% approve of CEO

76% positive business outlook

A Place for Mom has an employee rating of 4.0 out of 5 stars, based on 1,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A Place for Mom employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Jul 18, 2012

APFM Has No Idea What They Are Doing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The advisors and people who actually help the families are amazing and really do make a difference.

Cons

Leadership is unorganized, has no real vision and does not care about employees.

4.0
Jul 16, 2012
Recommend
CEO approval
Business Outlook

Pros

I have been working for A Place for Mom for almost 2 years and have had several opportunities to gain new experiences and move up within the company. I started as a call center employee right out of college, back when the company was much smaller. After several months of great performance they started having me train the new call center employees. I loved the job and the challenges it presented. I had expressed to my supervisor that I was interested in trying to go to different departments to help with finding a future career. She helped me join a pilot program for the marketing department. My manager helped me every step of the way; from learning the basics to discussing theories and best practices. After a few months I was offered an official position on the team and was beyond excited. I have even become certified through Google and Microsoft. The travel compensation makes my very long commute easier financially which is great. Plus the sun decks and ping pong tables are a great way to relax and get away from the computer for a few minutes every day.

Cons

Snack budget was cut so there are no longer any free snacks. Noticeable lack of department interactions. Nearly zero interactions with individuals from other departments.

1.0
Jul 14, 2012
Recommend
CEO approval
Business Outlook

Pros

I loved helping families in crisis. To know that you could provide the information that they needed when they were feeling lost was incredible. Loved working from home.

Cons

Too bad that if they didn't have the funds to live in a private pay AL or retirement community that you were pretty much out of luck to help them. I was actually told that if they didn't have the money I needed to 'dump them' and move on to someone who did. I can't tell you how many people I called from my home phone to give them info that would help them, so I wouldn't get in trouble...again...for spending time on families without funds. I accepted the job to help people, and I determined to do just that, whether they had money or not. My last straw was when I needed time off to care for a senior in my own family and was raked across the coals for it. My supervisor actually asked me if I planned on moving hom into a facility, because she would be my counselor. What, so she could get the credit for the move? My background is in senior housing and I can d take care of that myself if I ever need to. Instead I left the company and care for my father myself at home.

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Glassdoor has 1,475 A Place for Mom reviews submitted anonymously by A Place for Mom employees. Read employee reviews and ratings on Glassdoor to decide if A Place for Mom is right for you.