A Place for Mom reviews

4.0

76% would recommend to a friend

(1,434 total reviews)
avatar

Tatyana Zlotsky

80% approve of CEO

77% positive business outlook

A Place for Mom has an employee rating of 4.0 out of 5 stars, based on 1,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A Place for Mom employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Sep 21, 2011
Recommend
CEO approval
Business Outlook

Pros

APFM provides advisors with laptops, headsets, and some significant training in Seattle. The substance of the job is rewarding personally, and can be potentially be rewarding financially. Time can be "flexible", but be prepared to work much much more than a standard 40 hour week. (50-60 hours per week is more realistic). Advisors who have been with the company for several years can easily make six figures.

Cons

Unqualified Leads - roughly 80% of leads that I received were not looking for senior living, or are unable to contact. Rather than spending time advising families and working with communitites, most of my time was spent dialing dead end phone numbers and pestering people who did not even want to talk to me. Technology - while you are provided with a computer and headset, at least twice a week the phone systems would be shut down or unusable. New advisors were sent home with non-functioning phones, and it took several days for them to be fixed. Many advisors were not able to participate in training due to tech issues. Compensation - very low compensation during training perdiod, and it takes months upon months to pay back the draw. A "ramp up bonus" is available, but the company decided halfway through the quota period to cut roughly 21 days off of the time frame you have to achieve the bonus. Not a single Advisor attained the bonus in my group. Advisors must drive extensively at least once a week, and are paid only $0.10 per mile. Training - while the week of training in Seattle is pretty comprehensive, once you get home communication is inefficient. Management changed deadlines and requirements very frequently. During the final weeks of training we were notified that we had one week to bring our "grades" up to par or we would be terminated. These "grades" were not mentioned until the last 2 weeks of training. New advisors are held to an unrealistic standard, and expectations are not clearly communicated. Of 24 employees in the training group, only 3-4 are still employed after 90 days. I think that statistic speaks for itself.

3.0
Jun 20, 2011
Recommend
CEO approval
Business Outlook

Pros

It can be very satisfying to help a family who has found themselves in a crisis. The company prepares you well to work with the elderly and their families to find care options and solutions. The technology that the company has in place to allow you to work from your home office is pretty awesome.

Cons

That same technology allows the company to listen in on and monitor your calls, see your computer screen, etc... It always feels like someone is watching but since you are at home alone it is kinda like being the only gold fish in the bowl. The position requires a lot of diversification and multi-tasking. This could be a positive for some but many feel it is over whelming. They have a bankable draw. They tell you up front it will be 3-4 months before you make more than the draw which is not enough to begin with, but most advisors take much longer to get beyond the draw balance which accumulates.

1.0
Jun 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Good money. You can work from home.

Cons

This company has some of the most blatant micromanagement techniques I've ever seen in a sales organization.

Viewing 1402 - 1404 of 1,434 Reviews

Glassdoor has 1,480 A Place for Mom reviews submitted anonymously by A Place for Mom employees. Read employee reviews and ratings on Glassdoor to decide if A Place for Mom is right for you.