Pros
Great place to work for 9-5 Monday through Friday and some Saturdays. Benefits at any job are a plus and I must say they do take care of you in the benefits department. PTO is a definite plus and most managers are very flexible with your time off requests and schedules. Company puts the member first which is great for retaining old business. Hourly rate is a plus but after taxes and benefits it hurts a little.
Cons
Commission bonus set up makes it beyond difficult to earn bonuses beyond your hourly. It seems designed to earn the company more money and give you less. Goals are spread throughout every job title but some of the goals and items you are required to have to sell have little to no relevance to your job position. Member satisfaction is crucial and influential over your standing in the eyes of the company; if the member is not happy with your interaction or any interaction, even if you were not directly involved (if your name is on that survey), that interaction and survey will hurt your overall goal score. Company says they would like new business from a younger generation, however, they are not making a valid effort to allow employees to use social networking to promote events or special promotions.