AAA Club Alliance reviews

3.3

49% would recommend to a friend

(588 total reviews)
avatar

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

588 reviews
1.0
Sep 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Any and all pros (4 day workweek, freedom to move about anywhere within the service area, excellent benefits, fair and just fleet manager) the company did have were quickly removed with the arrival of a new manager trying to make his mark.

Cons

Essentially "light duty fleet service driver" went from exactly that...providing light service for stranded motorist to a high pressure sales job. EVERYTHING is about the numbers and your continued employment relies COMPLETELY on your numbers. Those same metrics used to judge you are set up in a manner that you cannot achieve any of them. This makes all but a select few on the edge of being fired daily. Don't sell enough batteries, AAA's absolute main priority, you are in trouble. Take to long to get to a call, even if it's assigned by dispatch and 30 miles away, you are in trouble...and so on. Immediate supervisors have absolutely no business supervising a trip to the bathroom let alone other human beings. Pay is very, very low considering the risks you take say changing a tire on the highway with traffic passing at 80 mph. Turned into quite possibly the worst job ever. The BEST thing though, when you give your two weeks, they will try to fire you on the spot.

1.0
Aug 22, 2014

People not happy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job , great employees, decent benefits discounted membership , you are allowed to use the stairs and not the elevator to get promotions

Cons

They do not care for employees, only out to save a dollar at the expense of employees and members , employee opinions and suggestions fall on deaf ears. Lost good people with the total disconnect with employee and management .

Viewing 526 - 528 of 588 Reviews

Glassdoor has 618 AAA Club Alliance reviews submitted anonymously by AAA Club Alliance employees. Read employee reviews and ratings on Glassdoor to decide if AAA Club Alliance is right for you.