AAA Club Alliance reviews

3.3

49% would recommend to a friend

(587 total reviews)
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Thomas Wiedemann

49% approve of CEO

33% positive business outlook

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

587 reviews
4.0
May 9, 2011

Overall a very good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is very focused on providing the best in class in customer service. The Member First philosophy is not just spoken - it is delivered. There is a very strong sense of community/comraderie among the people who work for AAA. For the most part, teams work extremely well together.

Cons

It is very much a good old boys network at the top.

2.0
Apr 26, 2011
Recommend
CEO approval
Business Outlook

Pros

37.5 hour weeks, good people who are under appreciated. They hire people with below par resumes and groom them up.

Cons

I have a gripe, this year we are expected to fill out a survey for some independent PR firm in Delaware. However, it's complete BS. Why? because the survey is BS. Rather then seek a reputable firm such as the Great places to work institute, they decide to use some two-bit firm in Delaware. Moreover, when they do get the results, they don't share it with their co-workers, instead they let certain information "trickle" down. Good workplaces allow for transparency, however, AAA MidAtlantic is NOT one of them. They give the illusion that they value input from employees, however, we have NO idea what initiatives were implemented from 3 years prior when they took a similar survey. If they really want true transparency and a environment which makes their employees think that AAA cares, then let the information flow FREELY to all.

3.0
Jan 10, 2011

Little opportunity for advancement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

decent benefits in the pension plan, 401 k match and education benefit. Most employees have been with the company for quite some time

Cons

At least 4 managers for every employee. Little opportunity for advancement. upper management buys their own fiction. No growth and little profit over last five years.

Viewing 574 - 576 of 587 Reviews

Glassdoor has 617 AAA Club Alliance reviews submitted anonymously by AAA Club Alliance employees. Read employee reviews and ratings on Glassdoor to decide if AAA Club Alliance is right for you.