Does AAA National pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA National employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AAA National. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA National?

61% of AAA National employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA National 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at AAA National?

Director (5) , Manager (4) , Associate Paralegal (2) , Coordinator (2) , Dispatcher (2) , Travel Advisor (2)

What are the pros of working at AAA National according to real employee reviews?

"Good benefits." ((in 11 reviews)); "Helping people and incentives for sales" ((in 8 reviews)); "Good work life balance as well." ((in 7 reviews)); "Nice building but not friendly" ((in 5 reviews)); "Good pay, great benefits and time off, community outreach and professional staff" ((in 4 reviews))

What are the cons of working at AAA National according to real employee reviews?

"Your immediate manager will more than likely be incompetent and lack necessary soft skills." ((in 4 reviews)); "AAA is a brand you trust but the National Office is filled with management who are deceitful and back stabbers!!" ((in 4 reviews))

What are employees saying about AAA National layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA National layoffs and their outlook for job security at AAA National in 2026.

AAA National reviews

3.7

61% would recommend to a friend

(85 total reviews)

Gene Boehm

69% approve of CEO

69% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity & inclusion

3.6

Career opportunities

3.5

Compensation and benefits

3.3

Culture & values

3.3

Senior management

AAA National has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA National employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

5.0

Jan 25, 2023

120 year old company with modern ideas

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* Generous employee package " Great balance of knowledgeable seasoned employees and newer employees * Heavy focus on change * Financially strong *Exceptional mission, excellent colleagues

Cons

* some departments still have cumbersome processes

AAA National Response

3y

Your feedback is valuable to us and we appreciate you taking the time to leave such a positive review. We are continuously striving to create a diverse workforce which brings together teams with unique experiences, thoughts, and ideas to keep moving the needle forward when it comes to our processes and systems in place.

1.0

Sep 23, 2022

Organization has become less flexible and willing to adapt with the times

Manager

Recommend

CEO approval

Business Outlook

Pros

Parking in the garage, a lot of good people work here

Cons

Top heavy, inflexible management, out of touch; HR team changes every year

AAA National Response

3y

Thanks for taking the time to share this feedback with us. We agree that we have a lot of great associates, and we’re always sorry to hear when one of them has a negative experience. Fortunately, our associate average tenure is 12 years of service and while all organizations have recently experienced turnover, our rates continue to be lower than the average organization. If you’re opening to sharing more about your experience, we’d love to listen. Contact dsierra@national.aaa.com.

3.0

Aug 18, 2022

Change in Culture

Sales operations manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, autonomy to do your work, non micromanaging managers, flexible hours

Cons

Hybrid schedule (3 onsite/2 remote), limited opportunities to grow in leadership, compensation

AAA National Response

3y

We are happy to hear that you enjoy a flexible work schedule and feel that you have the autonomy to perform your work and make good business decisions on your own. A hybrid work environment allows our associates to have flexibility in their schedules while also boosting collaboration and creating a stronger sense of community. At AAA growth comes in different facets including promotions, certifications, new skill sets, and stretch opportunities. We strongly encourage you to speak with your manager about steps you can take to continue to grow within the organization and offer you opportunities to advance your skills and knowledge.

Viewing 34 - 36 of 85 Reviews

Jobs at AAA National

Dispatcher I - 2nd shift

Contact Center Sales Representative

Minneapolis-Saint Paul

Member Service Representative

Maintenance Specialist

Member Service Representative

AAA National

AAA National reviews

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Ratings by demographic groups

Reviews by job title

120 year old company with modern ideas

Organization has become less flexible and willing to adapt with the times

Change in Culture

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