Does AAA National pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA National employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AAA National. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA National?

61% of AAA National employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA National 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at AAA National?

Director (5) , Manager (4) , Associate Paralegal (2) , Coordinator (2) , Dispatcher (2) , Travel Advisor (2)

What are the pros of working at AAA National according to real employee reviews?

"Good people; great support for continuing development/education; solid PTO and work" ((in 10 reviews)); "Great benefits and a lot of commitment to associates’ personal development." ((in 10 reviews)); "Good work life balance as well." ((in 7 reviews)); "Nice building but not friendly" ((in 6 reviews)); "Pay is good for contractors" ((in 4 reviews))

What are the cons of working at AAA National according to real employee reviews?

"AAA is a brand you trust but the National Office is filled with management who are deceitful and back stabbers!!" ((in 5 reviews)); "Your immediate manager will more than likely be incompetent and lack necessary soft skills." ((in 4 reviews))

What are employees saying about AAA National layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA National layoffs and their outlook for job security at AAA National in 2026.

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AAA National

AAA National reviews

3.7

61% would recommend to a friend

(85 total reviews)

Gene Boehm

69% approve of CEO

69% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity & inclusion

3.6

Career opportunities

3.5

Compensation and benefits

3.3

Culture & values

3.3

Senior management

AAA National has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA National employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

5.0

Aug 25, 2025

hr

Recommend

CEO approval

Business Outlook

Pros

looks okay and management good

Cons

not to comment. ok ok

AAA National Response

9mo

Thank you for your positive rating. We're glad to know you had a good experience during your time with AAA, Inc.

1.0

Jul 9, 2025

Worst management ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice building but not friendly

Cons

Worst management ever. No support and total incompetence. Even employees that have been there 30 years feel unseen

AAA National Response

10mo

Thank you for sharing your experience. We're sorry to hear that your time with AAA didn't reflect the culture we work hard to foster. We recognize that strong management and a welcoming culture are essential, and we're committed to continuously learning and improving. If you're open to it, we'd appreciate the opportunity to hear more. Please feel free to reach out to us at People@national.aaa.com.

5.0

Jun 24, 2025

Excellent

Licensed insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Great teaching, great boss. Wonderful coworkers.

Cons

Unexpected things laid upon me besides my job description.

AAA National Response

10mo

Thank you for your review. We are happy to hear that you are having a positive experience since starting but it seems like this feedback might have been intended for a AAA club, as this is not a position at our company.

Viewing 4 - 6 of 85 Reviews

Jobs at AAA National

Contact Center Sales Representative

Minneapolis-Saint Paul

$19 - $21 /hr

(Employer provided)

View job

Dispatcher I - 2nd shift

Member Service Representative

Member Service Representative

Maintenance Specialist