Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 46 reviews)); "AAA members are great people to help and provide services." ((in 14 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Benefits package is good, coworkers are great" ((in 5 reviews)); "flexibility, benefits, culture and many other great benefits with the company" ((in 4 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 19 reviews)); "poor management" ((in 9 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

250 reviews

4.0

Aug 15, 2024

Great Job with Amazing Benefits

Aaa emergency road service supervisor

Recommend

CEO approval

Business Outlook

Pros

Team environment competitive salary Amazing benefits

Cons

WFH limited communication could be better

AAA Northeast Response

1y

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you appreciate our team environment, competitive salary, and the amazing benefits we strive to offer. We value your contributions and are grateful to have you with us. Thank you!

3.0

Aug 8, 2024

A good company

Call center manager supervisor

Recommend

CEO approval

Business Outlook

Pros

Solid training and a professional management staff. Free premium membership, helathcare

Cons

During winter seasons you are expected to be there no matter what, even if there is a state of emergency. Lots of shifts to choose from but hard to switch. If you start second shift or the overnight shift you will wait years to get an opportunity to get a different one.

AAA Northeast Response

1y

Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you found our training and management staff to be professional and supportive. It's our goal to provide a positive environment where our employees can thrive. We wish you all the best and appreciate your contributions during your time with us.

2.0

Aug 4, 2024

not a good place for growth

Travel agent

Recommend

CEO approval

Business Outlook

Pros

nice people, can transfer offices

Cons

all a numbers game, not a lot of flexibility and room to grow

AAA Northeast Response

1y

We appreciate your feedback and sorry to hear that you did not feel there was enough room for growth during your time with us. We are always looking for ways for our employees to grow and advance their careers. Thank you for your contributions and we wish you the best in your future endeavors.

Viewing 82 - 84 of 250 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

AAA Northeast

AAA Northeast reviews

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Great Job with Amazing Benefits

A good company

not a good place for growth

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