Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Member Service Counselor (9) , Insurance Agent (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Customer Service Representative (5) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 41 reviews)); "AAA members are great people to help and provide services." ((in 13 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Great benefits package that includes things like the very competitive 6% 401k match with Roth option, and unique but valuable paid day off before your wedding, and also an unusual but welcome seasonal 'surprise' days (treated to a treat/snack or similar small 'thank you' token)." ((in 6 reviews)); "Amazing job and coworkers." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 18 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Very low compensation." ((in 5 reviews)); "long hours most of the time" ((in 3 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , New York , Wayne , North Andover , West Springfield , Garden City , Union , Hamden , Milford , Springfield , Yorktown Heights , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack

AAA Northeast reviews

3.7

67% would recommend to a friend

(256 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

256 reviews

5.0

Feb 28, 2024

Great Company

Dispatch manager

Recommend

CEO approval

Business Outlook

Pros

fast growth, raises monthly, great culture

Cons

wasn't remote when I worked there.

AAA Northeast Response

1y

We are thrilled to receive your 5 - star review of your experience with us. Your feedback is a testament to the hard work and dedication in creating a truly exceptional workplace. We are delighted to hear that you have found AAA Northeast to be a great place to work. We are grateful to have you as part of the club and serving our members.

2.0

Jan 20, 2024

Be Forewarned

Driver/tow driver

Recommend

CEO approval

Business Outlook

Pros

great training for new drivers

Cons

bad equipment, no help from bosses

AAA Northeast Response

2y

Thank you for your review and your positive feedback regarding our training program. While we are disappointed to hear about your experience, we will surely pass your feedback along for further consideration.

3.0

Jan 10, 2024

Dreams turned to nightmares The home of disappearing promises

Life insurance specialist

Recommend

CEO approval

Business Outlook

Pros

Small base salary ( they own you) Brand Recognition and a great 401k. As a whole its a great organizations and offer some of the best employees benefits and perks

Cons

Lack of leads and uncertain work environment & sales system , bosses have no experience selling life insurance, inconsistent messaging and rule changes, authoritarian leadership style, and it takes a long time to get paid.

AAA Northeast Response

2y

At AAA Northeast, we value the input of our team members and understand that perceptions may vary. While we respect your viewpoint, we want to reassure you that our hiring decisions are carefully considered, taking into account a diverse range of factors; designed to identify individuals who not only possess the required skills but also align with our company's values and contribute to our dynamic work culture. We are committed to maintaining an inclusive and collaborative workplace where each team member is integral to our collective success. If there are specific instances or concerns you would like us to address, we encourage you to reach out to your supervisor or contact us at humanresources@aaanortheast.com. Your feedback is valuable to us as we continuously refine our processes to ensure that we attract and retain top talent.

Viewing 124 - 126 of 256 Reviews

Jobs at AAA Northeast

Driver Improvement Trainer

Driver Improvement Trainer

Driver Improvement Trainer

Field Insurance Customer Service Representative I

Field Insurance Customer Service Representative I

AAA Northeast

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Great Company

Be Forewarned

Dreams turned to nightmares The home of disappearing promises

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