Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Member Service Counselor (9) , Insurance Agent (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Customer Service Representative (5) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 41 reviews)); "AAA members are great people to help and provide services." ((in 13 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Great benefits package that includes things like the very competitive 6% 401k match with Roth option, and unique but valuable paid day off before your wedding, and also an unusual but welcome seasonal 'surprise' days (treated to a treat/snack or similar small 'thank you' token)." ((in 6 reviews)); "Amazing job and coworkers." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 18 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Very low compensation." ((in 5 reviews)); "long hours most of the time" ((in 3 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , West Springfield , Garden City , Union , Hamden , Milford , Springfield , Yorktown Heights , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack

AAA Northeast reviews

3.7

67% would recommend to a friend

(256 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

256 reviews

3.0

Dec 28, 2023

Good company, poor salary

Uiux designer

Recommend

CEO approval

Business Outlook

Pros

Good work culture and excellent health benefits

Cons

The pay is not what we should be making across the board. Leadership lacks in helping personal growth and providing a pathway.

AAA Northeast Response

2y

Thank you for your review. We are grateful for you sharing your experience working at AAA Northeast. It is encouraging to hear our work culture is appreciated and happy to hear you are pleased with our health benefits. Though we feel we maintain a highly competitive benefits and rewards philosophy, we appreciate your feedback.

1.0

Dec 7, 2023

Avoid

Travel agent

Recommend

CEO approval

Business Outlook

Pros

Continued training, but not much else.

Cons

Toxic work culture, pecking order, heavy micromanaging, not paying commissions earned, petty coworkers and management, can't keep staff,

AAA Northeast Response

2y

We are sorry to hear about your experience. What you have described is not aligned with our values. To create a better company for our employees, we strive to create a culture of open communication between management and employees. We also understand the importance of a safe and healthy work environment and are committed to providing it. Should you have any further questions, please feel free to contact us at humanresources@aaanortheast.com.

3.0

Nov 2, 2023

OKAY At Best

Insurance customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great entry into the insurance industry.

Cons

Lots of work, not enough pay. Draining customers and lots of micromanaging.

AAA Northeast Response

2y

Thank you for sharing your experience working at AAA Northeast. We appreciate the fact that our insurance representative positions provide an excellent opportunity to gain an understanding of the insurance industry. While we may have fallen short of your expectations, we would like to thank you for taking the time to share your experience with us.

Viewing 127 - 129 of 256 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Insurance Sales Agent

Insurance Sales Agent

Digital Travel Advisor

SEM Specialist (REMOTE)

AAA Northeast

AAA Northeast reviews

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Good company, poor salary

Avoid

OKAY At Best

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