Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Member Service Counselor (9) , Insurance Agent (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Customer Service Representative (5) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 45 reviews)); "AAA members are great people to help and provide services." ((in 13 reviews)); "Training is great and benefits growth opportunities" ((in 12 reviews)); "Amazing job and coworkers." ((in 5 reviews)); "Great benefits, Good equipment, Great ppl to work with." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 17 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews)); "long hours most of the time" ((in 3 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , West Springfield , Garden City , Union , Hamden , Milford , Springfield , Yorktown Heights , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack

AAA Northeast reviews

3.7

67% would recommend to a friend

(256 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (256 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

256 reviews

3.0

Jun 7, 2023

GreatCompany

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Amazing District Managers Great PTO Great Co Workers Working Remote/Hybrid an option

Cons

No holiday bonus Do not approve of the VP Sales Referral goal for other departments Poor systems for such a large company

AAA Northeast Response

3y

We appreciate you providing us with feedback and we’re happy to hear that you are pleased overall. However, it sounds like we have some work to do in several areas. We'll pass your feedback along for further consideration.

4.0

Jun 5, 2023

System Analyst

System analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits Good work life balance Option for hybrid World class training

Cons

no Issues encountered so far

AAA Northeast Response

3y

Thank you for such a positive review! We’re happy that you consider AAA Northeast as an excellent place to work and appreciate the comments about our benefits and work/life balance. Thank you again!

2.0

Jun 2, 2023

Great benefits, low pay

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Great benefits Trusted to work independently

Cons

Antiquated IT infrastructure with even worse IT support Compensation for insurance sales is low for the industry Ineffective middle management that hampers the sales process

AAA Northeast Response

3y

Thank you for your review. While we may have fallen short of your expectations, we appreciate the time you shared your experience with us. As we continue to upgrade our information technology infrastructure, we will take this into consideration. Thank you!

Viewing 139 - 141 of 256 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Insurance Sales Agent

Insurance Sales Agent

Digital Travel Advisor

Digital Travel Advisor

AAA Northeast

AAA Northeast reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

GreatCompany

System Analyst

Great benefits, low pay

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