AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

250 reviews
2.0
Apr 15, 2022

Micromanagement

Recommend
CEO approval
Business Outlook

Pros

401k, vacation time, sick time , good training

Cons

As A travel advisor you are in a retail environment you will have walk in members that take priority.Management expects you to do everything leads , log in to take calls from cue, follow up on documents . There online trainings , meetings , sales - service like a pyramid scheme and you are at the bottom. They will never clearly define the commission structure. You will be scrutinized by members and Managment. Management focuses on your numbers and sales but they have no idea the amount of work that goes into each and every sale from start to finish. Mbrs will make changes to there itineraries. Airlines will cancel flights. Hotels are short staffed. The totally satisfied survey that goes out to each and every mbr is again not indicative of your overall performance. You will not see commissions or mabey if your lucky 1%.

avatar
AAA Northeast Response
4y
Hello! We’re sorry to hear about your experience. We strive to create an open culture and value feedback so that we can become an even better company for our employees and our members. Please feel free to reach us at humanresources@aaanortheast.com if you’d like to provide further information.
5.0
Apr 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits, solid company to work for.

Cons

Can be difficult to move up between departments.

5.0
Mar 29, 2022
Recommend
CEO approval
Business Outlook

Pros

AAA Northeast treats all their employees with respect. You are not just a number at AAA. They also have lots of opportunities for advancement. They are a "business made up of businesses" which allows for careers in Insurance, Finance, Membership, Roadside Assistance, and Travel. They have office positions, positions on the road, and positions working from home. They also offer competitive pay and benefits. They also value a diverse workforce and make it a focus. I believe AAA has one of the highest amount of long term employees.

Cons

Growing pains. Our rapid growth has made it a challenge to keep up with members needs at times.

Viewing 190 - 192 of 250 Reviews

Glassdoor has 256 AAA Northeast reviews submitted anonymously by AAA Northeast employees. Read employee reviews and ratings on Glassdoor to decide if AAA Northeast is right for you.