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      AAA The Auto Club Group

      Engaged Employer

      AAA The Auto Club Group reviews

      3.1

      43% would recommend to a friend

      (1,126 total reviews)
      avatar

      Joe Richardson

      61% approve of CEO

      51% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.2

      Work/Life balance

      3.1

      Culture & values

      2.9

      Career opportunities

      2.7

      Senior management

      AAA The Auto Club Group has an employee rating of 3.1 out of 5 stars, based on 1,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA The Auto Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      May 18, 2026

      Look Elsewhere for Employment

      Branch specialist 4
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s close to my home. 401K match.

      Cons

      Low pay for what you are expected to accomplish on a daily basis. Pennsylvania AAA branches act as a messenger service for the DMV. Benefit cost is ridiculous. Training to be able to do what you expected to do is EXTENSIVE. We just had an awesome associate quit after only a few months. She started a career paying twice as much. A female heavy staff. I won’t elaborate. They reward you with food. I can assure you that no associate in my branch who benefits from cake, pizza and donuts. Tipping the scales with that assortment.

      3.0
      May 12, 2026

      Stable career with expensive benefits and poor collaboration

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable career. 401K match. Free courses.

      Cons

      Medical benefits are expensive. Can’t control certain things your bonus is based off of. Departments don’t work well together. Underwriting is out of control and rules the roost.

      avatar
      AAA The Auto Club Group Response
      1mo
      Thank you for taking the time to provide us with a review. We greatly appreciate and value your feedback as a current employee. If you’d like to provide additional feedback on your experience with departmental collaboration, underwriting, or any further discussion, please feel free to reach out to us at TalentAcquisition@acg.aaa.com!
      5.0
      May 11, 2026

      If you like to grind out.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They provide you leads. When you call them just say that you just need a couple minutes to see if you can get a cheaper quote than what they are spending if it isn't cheaper I wouldn't bother you. At least you can see id you can save some money.

      Cons

      It's hard to grind. If you are a dull you are stuck in a pin. Its not a negative but more of a restriction

      avatar
      AAA The Auto Club Group Response
      1mo
      Thank you for taking the time to provide us with a review as a former employee! We truly appreciate your feedback and are happy to hear you had a positive experience as a sales associate.
      Viewing 31 - 33 of 1,126 Reviews
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      ReviewsAAA The Auto Club Group reviews

      Glassdoor has 1,193 AAA The Auto Club Group reviews submitted anonymously by AAA The Auto Club Group employees. Read employee reviews and ratings on Glassdoor to decide if AAA The Auto Club Group is right for you.