Does AAA The Auto Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA The Auto Club Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at AAA The Auto Club Group. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA The Auto Club Group?

43% of AAA The Auto Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA The Auto Club Group 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at AAA The Auto Club Group?

Insurance Agent (81) , Customer Service Representative (42) , Insurance Sales Agent (36) , Licensed Insurance Agent (32) , Manager (24) , Travel Agent (21) , Dispatcher (17) , Member Representative (13) , Member Service Representative (13) , Sales Associate (12) , Claims Adjuster (11) , Customer Service Representative (CSR) (11) , Sales (11) , Travel Consultant (11) , Claims Representative (10)

What are the pros of working at AAA The Auto Club Group according to real employee reviews?

"Benefits start after 30 days and they are actually good and affordable." ((in 122 reviews)); "Good pay and progression etc" ((in 79 reviews)); "I met some great people at Auto Club South and they really tried to establish a family atmosphere." ((in 40 reviews)); "Benefits Big company Very friendly Work from home" ((in 30 reviews)); "Good work life balance professional" ((in 29 reviews))

What are the cons of working at AAA The Auto Club Group according to real employee reviews?

"Direct managers have no control over what happens in their offices." ((in 25 reviews)); "Bad Upper Management in Michigan is ruining this company" ((in 21 reviews)); "Low salary compared to documented competition." ((in 16 reviews)); "Everyday you got punished, and bullied by directors, and supervisors." ((in 16 reviews)); "Poor management and leadership." ((in 11 reviews))

What are employees saying about AAA The Auto Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA The Auto Club Group layoffs and their outlook for job security at AAA The Auto Club Group in 2026.

What are the top reviewed AAA The Auto Club Group locations?

Dearborn , Tampa , Denver , Charlotte , Detroit , Grand Rapids , Heathrow , Atlanta , Orlando , Costa Mesa , Omaha , Nashville , Chicago , Saint Louis , Los Angeles , Aurora , Coppell , Raleigh , Knoxville , Pittsburgh , Lake Mary , Saint Petersburg , Greensboro , Burnsville , Colorado Springs , Miami , Madison , Milwaukee , Warren , Fort Myers

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AAA The Auto Club Group

AAA The Auto Club Group reviews

3.1

43% would recommend to a friend

(1,128 total reviews)

Joe Richardson

61% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Work/Life balance

3.1

Culture & values

2.9

Career opportunities

2.7

Senior management

AAA The Auto Club Group has an employee rating of 3.1 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA The Auto Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Aug 1, 2014

below average

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great culture and good benefits

Cons

mid level and upper management do not have a clue

2.0

Jul 26, 2014

Unable to meet member needs.

Customer advocate

Recommend

CEO approval

Business Outlook

Pros

Established not for profit origination that does really good job of promoting from within the company.

Cons

Depending on what department you are in employee turn over is extremely high, almost 70% of new hires are out the door is 2 months. The company invest a month of training only to fire the employee over a no issues that had no effect on production. Compensation is low compared to the amount of stress placed on employee to perform. The staffing firm pay is the same as being employed by the company which offers no value to convert to AAA employee. Polices are not uniform throughout the company as far as attendance.

2.0

Jul 25, 2014

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the employees there have great personalities.

Cons

They recently merged, a lot of great aspects of working there were taken a way. Most departments are strictly sales and if you don't meet your numbers they can be quick to put you on probation.

Viewing 1075 - 1077 of 1,128 Reviews

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Jobs at AAA The Auto Club Group

Applications Consultant

Enrollment Specialist---TRAINING PROVIDED!!!

Insurance Agent --TRAINING PROVIDED!!!

Fort Lauderdale, FL

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AAA The Auto Club Group

AAA The Auto Club Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

below average

Unable to meet member needs.

Sales

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