AARP reviews

4.2

85% would recommend to a friend

(878 total reviews)

Dr. Myechia Minter-Jordan

92% approve of CEO

68% positive business outlook

AARP has an employee rating of 4.2 out of 5 stars, based on 878 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AARP employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

878 reviews
3.0
Sep 24, 2018

Great mission, great people. Pockets of ineffective, dysfunctional management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll work with wonderful people. The work-life balance is basically good (though it's not what it used to be; workloads and expectations have ratcheted up significantly). The mission is warm and fuzzy, and staff genuinely care about making life better for people 50+. Pay and benefits are quite good.

Cons

There are some key execs who have undue influence and are in the wrong roles based on their skill sets. There's a lot of infighting and dysfunction. But a lot of terrific people stay because they believe in the mission and they genuinely want to make the organization more effective. It's just highly challenging to do that from the bottom or middle. There are a couple of key obstructionists who have a lot of power and therefore can torpedo ideas that would change the company for the better. There's also very limited opportunity for advancement, and no program to groom or retain high performers.

3.0
Jul 13, 2017
Recommend
CEO approval
Business Outlook

Pros

The benefits are terrific (this is one of the last companies to have a traditional pension). Most offices have normal hours so work-life balance is pretty good. Most staff are highly committed to improving seniors' lives and work collegially. Also, there's job security because AARP will be around for a good long time, even if the brand is getting a little dated.

Cons

As others here have mentioned, AARP manages staff through rolling layoffs. Every few years there's a new CEO who decides to leave his or her mark by laying off staff. The process always takes months and causes endless anxiety and insecurity even among staff who are spared (this time around). As others have also mentioned, the meeting culture is ridiculous. Most people attend 2-3 meetings a day, and managers attend many more a day. Many of these meetings are during lunch because all the available people are booked up during regular hours. The Public Policy Institute is a mixed bag. Some teams function well and have competent bosses. Others teams, not so much, with bosses who are overwhelmed and blame staff for their own delays in reviewing or making decisions. There's a lot of cliquishness, including among managers patting each other on the back and giving each other bonuses, and unfortunately this is modeled by the EVP (chief policy officer). Good luck getting hired for the EVP's personal staff if you're not blond. AARP wastes tons of money on various things. There are the gimmicky campaigns that have little meaning and are meant to give members a sense of participating without actually influencing. There's the $$$ innovation lab with moss growing on the walls that few use because it's inconvenient to get to. Finally, in a throwback to outdated management practices, the new CEO is moving most staff into cubicles. Everybody outside management is going to a cubicle, although some squeaky wheels have been spared at least temporarily. In PPI, the result is that junior and senior researchers who have to think for a living are squashed into cubes with little room for their research files and the noise level is high because they're surrounded by other unhappy researchers who have to talk to their bosses, the plumber, or anybody else during their workdays.

1.0
Apr 13, 2016

Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Organization's mission. Ok place for new graduates to gain some experience in navigating office politics.

Cons

Constant churn and reorg w/challenging culture, disaffected employees and low morale. Promotions based upon connections not ability and knowledge - occurring at all levels including CEO and COO.

Viewing 55 - 57 of 878 Reviews

Glassdoor has 1,209 AARP reviews submitted anonymously by AARP employees. Read employee reviews and ratings on Glassdoor to decide if AARP is right for you.