Is ABC a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at ABC have rated their employer with 3.4 out of 5 stars in 174 Glassdoor reviews. This is a lower than average score with the overall rating of ABC employees being 3.9 out of 5 stars. Search open Customer Service (CSR) Jobs at ABC now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at ABC .

Does ABC pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at ABC with 2.9 out of 5 stars based on 174 anonymously submitted employee reviews. This is 24.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at ABC.

How happy are Customer Service (CSR) professionals working at ABC?

55% of Customer Service (CSR) employees at ABC would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Customer Service (CSR) professionals have also rated ABC with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at ABC?

Software Engineer (1296) , Manager (780) , Analyst (480) , Software Developer (472) , Intern (414) , Project Manager (379) , Engineer (302) , Consultant (259) , Sales Associate (229) , Administrative Assistant (216) , Associate (203) , Senior Software Engineer (192) , Business Analyst (186) , Internship (152) , Sales (144)

What are the pros of working at ABC according to real employee reviews?

"good work life balance and good" ((in 690 reviews)); "Good and culture also good" ((in 676 reviews)); "work culture good and strong" ((in 530 reviews)); "Good people and quality of work" ((in 491 reviews)); "Good Workplace and Good Environment." ((in 477 reviews))

What are the cons of working at ABC according to real employee reviews?

"Low salary and very hectic" ((in 536 reviews)); "somehow management is bad and harsh" ((in 318 reviews)); "Long hours but if you're up for a rewarding challenge... this is for you!" ((in 260 reviews)); "Late working hours and little or no growth." ((in 220 reviews)); "To much work load according to me" ((in 94 reviews))

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ABC

ABC Customer Service (CSR) reviews

3.4

55% would recommend to a friend

(174 total reviews)

Bob Iger

90% approve of CEO

86% positive business outlook

Ratings by category

3.7

Career opportunities

3.2

Diversity & inclusion

3.0

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Work/Life balance

Customer Service (CSR) employees have rated ABC with 3.4 out of 5 stars, based on 174 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ABC is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

174 reviews

5.0

Jul 17, 2024

Fullfilling

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The Work/Life balance is wonderful

Cons

If you don't like working hard with people who love working hard.... this job isn't for you

5.0

Jul 15, 2024

Awesome environment at ABC

Account manager

Recommend

CEO approval

Business Outlook

Pros

I really love the Team culture - awesome!

Cons

Not found any cons .. .:)

4.0

Jul 3, 2024

Best company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Best salary comparing with other competitive companies

Cons

Should be more effective communication with managers

Viewing 34 - 36 of 174 Reviews

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