Is ABC a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at ABC have rated their employer with 3.4 out of 5 stars in 174 Glassdoor reviews. This is a lower than average score with the overall rating of ABC employees being 3.9 out of 5 stars. Search open Customer Service (CSR) Jobs at ABC now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at ABC .

Does ABC pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at ABC with 2.9 out of 5 stars based on 174 anonymously submitted employee reviews. This is 24.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at ABC.

How happy are Customer Service (CSR) professionals working at ABC?

55% of Customer Service (CSR) employees at ABC would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Customer Service (CSR) professionals have also rated ABC with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at ABC?

Software Engineer (1296) , Manager (780) , Analyst (480) , Software Developer (472) , Intern (414) , Project Manager (379) , Engineer (302) , Consultant (259) , Sales Associate (229) , Administrative Assistant (216) , Associate (203) , Senior Software Engineer (192) , Business Analyst (186) , Internship (152) , Sales (144)

What are the pros of working at ABC according to real employee reviews?

"flexible and good work life balance" ((in 700 reviews)); "Good and culture also good" ((in 674 reviews)); "work culture good and strong" ((in 516 reviews)); "Good people and quality of work" ((in 485 reviews)); "Good Workplace and Good Environment." ((in 453 reviews))

What are the cons of working at ABC according to real employee reviews?

"salary is low and infrastructure is not good" ((in 549 reviews)); "somehow management is bad and harsh" ((in 316 reviews)); "Long hours but if you're up for a rewarding challenge... this is for you!" ((in 267 reviews)); "Late working hours and little or no growth." ((in 223 reviews)); "To much work load according to me" ((in 83 reviews))

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ABC

ABC Customer Service (CSR) reviews

3.4

55% would recommend to a friend

(174 total reviews)

Bob Iger

90% approve of CEO

86% positive business outlook

Ratings by category

3.7

Career opportunities

3.2

Diversity & inclusion

3.0

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Work/Life balance

Customer Service (CSR) employees have rated ABC with 3.4 out of 5 stars, based on 174 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ABC is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

174 reviews

1.0

Jul 1, 2024

aakn;a

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

work life balance friend pay

Cons

time manager ethics environment location

5.0

Jun 29, 2024

Grateful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work and great people

Cons

Horrible commute Mass transit is dangerous

1.0

Jun 27, 2024

Na

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Not any pros in company

Cons

High call flow No approved break allowed during shift

Viewing 37 - 39 of 174 Reviews

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ABC Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

aakn;a

Grateful

Na

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