ABF Freight reviews

3.9

60% would recommend to a friend

(699 total reviews)
avatar

Seth Runser

83% approve of CEO

57% positive business outlook

ABF Freight has an employee rating of 3.9 out of 5 stars, based on 699 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ABF Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

699 reviews
5.0
Jul 3, 2013

Hard work, great pay.

Recommend
CEO approval
Business Outlook

Pros

Consistent work hours, great pay, great benefits.

Cons

Hard to get a day off (I was casual). I worked a full 40 hours but on the days I needed off it was a struggle to get it.

2.0
Jun 30, 2013

Customer Service Is Key-ABF Is Locked Out!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay compared to other industries and within this industry, or so I am told-many times by management.

Cons

Worst customer service organization I have seen. I pitty the sales reps because I can only imagine the headaches they must have trying to pick up the pieces with the customer when they are duped. Poor training structure for all positions at the service centers. Invest some money in training. Every new person has nowhere to turn. Hardly anyone knows anyone else's job or how to train them. Work/life balance is impossible unless you don't care.

3.0
Jun 4, 2013

First job great pay

Recommend
CEO approval
Business Outlook

Pros

Great pay for part time work Employees are very helpful and welcoming Managers are very helpful and caring

Cons

Training could be more intense Required to learn on the fly they show you how to work their computer system and turn you loose

Viewing 661 - 663 of 699 Reviews

Glassdoor has 723 ABF Freight reviews submitted anonymously by ABF Freight employees. Read employee reviews and ratings on Glassdoor to decide if ABF Freight is right for you.